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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
employee discount
Paid Time Off
401(k) Plan
Career development opportunities
flexible scheduling
Training and onboarding support
Job Description
KFC, one of the world's largest and most recognized fast-food brands, is known for serving quality fried chicken and creating memorable dining experiences for millions of guests worldwide. As a company with a rich heritage and a global footprint, KFC is dedicated to delivering exceptional customer service, maintaining high operational standards, and fostering a supportive and collaborative environment among its teams. KFC’s commitment to excellence is reflected in their strong leadership principles and continuous focus on innovation and community engagement.
This position is available within a restaurant independently owned and operated by a KFC franchisee, which means the hired in... Show More
This position is available within a restaurant independently owned and operated by a KFC franchisee, which means the hired in... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a leadership role in a restaurant or fast food environment
- Ability to perform some heavy lifting (25-85 pounds)
- Ability to stand for extended periods
- Hearing within normal range to respond to auditory alarms
- Ability to handle cash and count money accurately
- Ability to read menus, manuals, and training materials
- Manual dexterity for packing food and cleaning
- Ability to work collaboratively in confined spaces
- Awareness and practice of safety around high temperature equipment and hot substances
- Ability to maintain confidentiality of company procedures
- Punctual attendance
- Positive attitude and enthusiasm
- Capable of maintaining a safe working environment
Job Qualifications
- High school diploma or equivalent
- Previous restaurant management experience preferred
- Strong leadership and team-building skills
- Excellent communication and interpersonal abilities
- Ability to train and mentor staff effectively
- Knowledge of food safety and sanitation standards
- Competence in payroll and administrative tasks
- Ability to maintain confidentiality of company operations
- Problem-solving and decision-making skills
- Customer service orientation with a positive attitude
Job Duties
- Ownership of restaurant's success metrics and lead team to reach goals
- Lead guest experiences including friendly interactions, cleanliness, and food quality
- Grow and mentor team through training, development, and onboarding
- Lead communication of team goals, promotions, and business updates
- Inspire a positive and collaborative family environment
- Partner with other general managers and area leaders to grow business
- Review and submit payroll
- Complete employee new hire, change, and termination paperwork
- Ensure safe and clean restaurant operations
- Manage work schedules that meet customer service and cost goals
- Ensure compliance with company policies and procedures
- Maintain daily record-keeping of financial and production activities
- Maintain documentation as required by area coach, director of operations, and human resources
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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