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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $85,000.00 - $105,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
performance bonuses
Employee Discounts
Job Description
P.F. Chang's is a renowned restaurant chain that specializes in Asian cuisine, offering guests a unique blend of authentic flavors and contemporary dining experiences. With a strong commitment to quality, hospitality, and innovation, P.F. Chang's has established itself as a leader in the casual upscale dining sector. The company prides itself on creating a welcoming atmosphere where guests can enjoy exceptional food, service, and ambiance. As part of its ongoing growth and dedication to excellence, P.F. Chang's is currently seeking a full-time salaried Operating Partner or General Manager to join their team. This role offers a competitive pay range of... Show More
Job Requirements
- valid driver's license
- ability to provide shift coverage
- experience in recent prior role as General Manager for external hires
- strong passion for guest-centric service
- proven sales growth track record
- ability to mentor and coach team members
- knowledge of inventory and financial controls
- familiarity with POS and related systems
- willingness to travel between locations
- ability to manage kitchen or culinary operations preferred
Job Qualifications
- progressive restaurant or hospitality management experience
- recent prior experience as a General Manager for external hires
- strong passion for delivering exceptional guest experiences
- proven track record of driving sales growth and achieving KPIs and EBITDA targets
- demonstrated success in mentoring and coaching individuals at various levels
- understanding of managing inventory, cost of goods, financial control (P&L)
- proficiency in POS systems, corporate software systems, third party delivery platforms, inventory systems, and reservation systems
- experience in casual or upscale dining preferred
- hospitality or business degree preferred
- culinary and kitchen acumen preferred
Job Duties
- demonstrate genuine passion for exceptional guest experiences, personalized service, and exceeding expectations
- actively engage with guests to foster a welcoming atmosphere, drive sales, and ensure satisfaction leveraging local market knowledge
- drive incremental sales through exceptional service and coaching team members on upselling techniques
- demonstrate strong business acumen through financial analysis for continuous improvement and responsiveness to market trends
- foster an ownership mindset within the team, taking responsibility for all operations and utilizing KPIs and EBITDA targets to spearhead ongoing improvement initiatives
- set standards of integrity, professionalism, and innovative thinking while fostering teamwork and dedication within the restaurant
- develop management team members through leadership training and maintain the highest culinary and hospitality standards
- inspire and motivate the entire team, fostering a cohesive environment and providing training, coaching, and performance reviews
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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