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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $85,000.00 - $105,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
performance bonuses
Employee Discounts

Job Description

P.F. Chang's is a renowned restaurant chain that specializes in Asian cuisine, offering guests a unique blend of authentic flavors and contemporary dining experiences. With a strong commitment to quality, hospitality, and innovation, P.F. Chang's has established itself as a leader in the casual upscale dining sector. The company prides itself on creating a welcoming atmosphere where guests can enjoy exceptional food, service, and ambiance. As part of its ongoing growth and dedication to excellence, P.F. Chang's is currently seeking a full-time salaried Operating Partner or General Manager to join their team. This role offers a competitive pay range of... Show More

Job Requirements

  • valid driver's license
  • ability to provide shift coverage
  • experience in recent prior role as General Manager for external hires
  • strong passion for guest-centric service
  • proven sales growth track record
  • ability to mentor and coach team members
  • knowledge of inventory and financial controls
  • familiarity with POS and related systems
  • willingness to travel between locations
  • ability to manage kitchen or culinary operations preferred

Job Qualifications

  • progressive restaurant or hospitality management experience
  • recent prior experience as a General Manager for external hires
  • strong passion for delivering exceptional guest experiences
  • proven track record of driving sales growth and achieving KPIs and EBITDA targets
  • demonstrated success in mentoring and coaching individuals at various levels
  • understanding of managing inventory, cost of goods, financial control (P&L)
  • proficiency in POS systems, corporate software systems, third party delivery platforms, inventory systems, and reservation systems
  • experience in casual or upscale dining preferred
  • hospitality or business degree preferred
  • culinary and kitchen acumen preferred

Job Duties

  • demonstrate genuine passion for exceptional guest experiences, personalized service, and exceeding expectations
  • actively engage with guests to foster a welcoming atmosphere, drive sales, and ensure satisfaction leveraging local market knowledge
  • drive incremental sales through exceptional service and coaching team members on upselling techniques
  • demonstrate strong business acumen through financial analysis for continuous improvement and responsiveness to market trends
  • foster an ownership mindset within the team, taking responsibility for all operations and utilizing KPIs and EBITDA targets to spearhead ongoing improvement initiatives
  • set standards of integrity, professionalism, and innovative thinking while fostering teamwork and dedication within the restaurant
  • develop management team members through leadership training and maintain the highest culinary and hospitality standards
  • inspire and motivate the entire team, fostering a cohesive environment and providing training, coaching, and performance reviews

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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