Restaurant General Manager

P.F. Chang's is a renowned restaurant company that specializes in offering an upscale dining experience with a focus on Asian-inspired cuisine. With a commitment to exceptional quality, innovative menus, and an inviting atmosphere, P.F. Chang's has established itself as a leader in the casual dining and upscale casual restaurant industry. Known for its vibrant ambiance and dedication to delivering superb guest experiences, P.F. Chang's continually strives to combine tradition and innovation to celebrate life, family, and food. The company prides itself on maintaining high standards in culinary excellence, hospitality, and leadership development, making it a coveted employer for professionals seeking a dynamic and growth-oriented environment.

The role of Operating Partner or General Manager at P.F. Chang's is a full-time salaried position with a pay range between $85,000 and $105,000 per year, depending on experience. This leadership position is crucial in driving sales growth, fostering a culture of integrity, innovation, and exceptional service within the restaurant. The Operating Partner is responsible for cultivating a guest-centric environment where personalized service exceeds expectations. This role demands a person passionate about hospitality, capable of leveraging deep local market knowledge to engage guests actively and create a welcoming and revenue-driven atmosphere.

The Operating Partner leads the restaurant team by setting high standards of professionalism, ethical conduct, and innovative thinking. The role involves coaching and developing management team members through paid leadership training programs, ensuring the team is prepared for future growth opportunities while sustaining the highest standards of culinary and hospitality excellence. The successful candidate will drive incremental sales by coaching team members on upselling techniques and applying strong business acumen to analyze financial results and adapt to market trends. They will lead operational initiatives focused on simple and effective strategies that ensure long-term success and profitability.

Additionally, the Operating Partner will inspire and motivate staff by fostering a cohesive and collaborative working environment. This role entails delivering regular training, coaching, and performance evaluations, encouraging curiosity, ambition, and a strong work ethic among team members. The company values innovation and calculated risk-taking as essential ingredients for organizational progress.

P.F. Chang's offers extensive benefits, including comprehensive medical, dental, and vision coverage, plus 401(k), paid time off, monthly and annual performance-based bonuses, and exclusive employee discounts. The company also supports professional development through paid management training and promotes from within. Employees can benefit from a referral program offering bonuses for team member or management position referrals and a supportive community with financial assistance during hardships. Most locations observe holidays like Thanksgiving and Christmas.

This role requires a valid driver’s license for occasional duties involving shift coverage, liquor license requirements, catering deliveries, and local restaurant marketing. Candidates must have progressive restaurant or hospitality management experience, ideally with recent experience as a General Manager. A proven ability to mentor and coach is essential, alongside competencies in managing inventory, cost controls, and financial operations (P&L). Proficiency in POS and other corporate systems is expected. Preferred qualifications include experience in casual or upscale dining, a degree in hospitality or business, and kitchen or culinary operational experience.

Working at P.F. Chang's means being part of a passionate team motivated by a meaningful purpose: to celebrate life, family, and food. It offers a unique opportunity for professionals to thrive in an environment that values innovation, integrity, and guest satisfaction, making it more than just a job – it is a fulfilling career path with ample room for growth and advancement.