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PF Changs logo

Restaurant General Manager

Chattanooga, TN, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $85,000.00 - $105,000.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
401(k)
Paid Time Off
performance bonuses
Employee Discounts

Job Description

P.F. Chang's is a renowned restaurant company that specializes in offering an upscale dining experience with a focus on Asian-inspired cuisine. With a commitment to exceptional quality, innovative menus, and an inviting atmosphere, P.F. Chang's has established itself as a leader in the casual dining and upscale casual restaurant industry. Known for its vibrant ambiance and dedication to delivering superb guest experiences, P.F. Chang's continually strives to combine tradition and innovation to celebrate life, family, and food. The company prides itself on maintaining high standards in culinary excellence, hospitality, and leadership development, making it a coveted employer for professionals seeking... Show More

Job Requirements

  • Valid driver’s license
  • Progressive restaurant or hospitality management experience
  • Recent prior experience as a General Manager for external hires
  • Ability to deliver exceptional guest experiences with a guest-centric mindset
  • Proven ability to drive sales growth and achieve KPI and EBITDA targets
  • Experience in mentoring and coaching at various levels
  • Knowledge of inventory management, cost controls, and financial operations
  • General systems proficiency in POS and other corporate systems

Job Qualifications

  • Progressive restaurant or hospitality management experience
  • Recent prior experience as a General Manager required for external hires
  • Proven track record of driving sales growth and achieving KPI and EBITDA targets
  • Demonstrated success in mentoring and coaching individuals for professional growth
  • Strong business acumen and financial control knowledge including P&L management
  • Proficiency in POS systems, corporate software, third party delivery platforms, inventory, and reservation systems
  • Preferred experience in casual or upscale dining
  • Preferably a degree in hospitality or business
  • Culinary and kitchen operational experience is a plus

Job Duties

  • Demonstrate genuine passion for exceptional guest experiences and personalized service
  • Actively engage with guests to foster a welcoming atmosphere and drive sales leveraging local market knowledge
  • Drive incremental sales through coaching team members on upselling techniques
  • Analyze financial results and market trends to continuously improve operations
  • Foster an ownership mindset by utilizing KPIs and EBITDA targets to lead improvement initiatives
  • Set standards of integrity, professionalism, and innovative thinking within the restaurant
  • Develop management team members through leadership training ensuring preparedness for future roles
  • Inspire and motivate the team by providing training, coaching, and performance reviews
  • Encourage exploration of new ideas and calculated risks to drive organizational success

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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