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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $46,300.00 - $63,900.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA option
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
401(k) with employer match
Paid Time Off
Paid holidays
Employee Referral Program
Free Meals
bonus potential
Opportunities to Advance
Job Description
Zaxbys is a dynamic and rapidly expanding fast-casual restaurant chain known for its commitment to providing an outstanding guest experience through great food, fun atmosphere, and excellent service. The company prides itself on being more than just a place to eat – it is a vibrant community hub where guests can enjoy delicious meals while spending quality time with friends and family. Since its inception, Zaxbys has cultivated a unique brand culture focused on hospitality, team spirit, and continuous growth, making it an enriching place for employees to build their careers. Known for its high-quality chicken dishes and distinctive sauces,... Show More
Job Requirements
- Sit, stand, and walk continuously
- occasionally stoop, bend, crouch, or climb including use of ladders
- frequently lift, push, pull, and carry up to 50 pounds including lifting overhead
- continuous use of hands and wrists for grasping and fine manipulation
- communicate proficiently through speech, reading, and writing
- maintain effective audio-visual discrimination and perception to observe and respond to the environment
- work in an environment with hot and cold temperature variations and exposure to food allergens
- operate and work safely with restaurant equipment including knives, fryers, and potentially hazardous equipment
Job Qualifications
- Must be 21 years of age or older
- must have a valid driver’s license, vehicle insurance, and reliable transportation
- open availability and ability to work a minimum of 5 days and 48 hours per week
- ability to work a flexible schedule including days, nights, weekends, and holidays
- successful completion of background check and motor vehicle report
- must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- required minimum education: high school diploma or equivalent and some college preferred
- 3-5 years management experience required
- restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
- obtain food safety certification and manager certification
- ensure that the restaurant delivers great experiences to guests
- maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
- ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
- ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
- plan and delegate shift assignments including communicating expectations and adjusting as needed
- uphold service, product quality, and cleanliness standards consistently
- create and maintain a positive culture and healthy team morale by providing guidance and leadership while being a role model
- manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are upheld
- strive to increase sales by building community relationships and providing outstanding product and service
- control costs and losses and improve operational standards and compliance
- complete performance reviews for crew members and assist with manager reviews
- maintain compliance with company, federal, state, and local laws and policies
- utilize management tools and keep accurate records
- review performance metrics daily and develop action plans to improve profitability, sales, and guest experience
- handle and report guest and team member complaints, concerns, and injuries timely and respectfully
- maintain an attitude of flexibility that allows performance beyond position parameters
- ensure the team works safely and follows all safety guidelines and procedures
- escalate concerns to supervisors when appropriate
- perform all other duties necessary to ensure proper restaurant operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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