Taco Bell logo

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $21.00 - $28.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
performance bonuses
Career development opportunities

Job Description

Taco Bell Corporation is a leading fast-food restaurant chain specializing in Mexican-inspired cuisine. As an innovative and dynamic brand, Taco Bell has established a strong presence across the United States and internationally. Known for its vibrant and customer-focused approach, the company emphasizes quality food, customer satisfaction, and operational excellence. The organization continually strives to enhance its service through effective team leadership, training, and development, making it a preferred employer in the quick-service restaurant sector.

The role of Restaurant General Manager at Taco Bell is pivotal to the successful operation of each restaurant location. This role involves overseeing all aspects of the restaurant’s daily operations while adhering to the company’s established policies and procedures. The General Manager is responsible for driving profitability by controlling costs, maximizing sales, ensuring high-quality customer service, and maintaining the overall appearance and functionality of the restaurant. This position requires strong leadership skills to train, coach, and develop employees, fostering a positive work environment and enhancing team performance.

General Managers at Taco Bell play a key role in managing financial performance through careful analysis of profit and loss statements, controlling inventory, and implementing effective labor scheduling to align with sales volume. They ensure compliance with food safety standards, health department regulations, and company image standards, guaranteeing a clean and safe environment for both customers and employees. Additionally, the role requires maintaining accurate administrative records, processing payroll, managing employee relations, and conducting performance reviews.

This management position demands strong communication, leadership, and conflict resolution abilities to handle customer complaints professionally and to motivate the team effectively. It also requires discretion in managing workplace safety, incident reporting, and adherence to company policies regarding cash handling and employee management. Candidates should be prepared for a physically active role in a fast-paced environment that involves standing, walking, lifting, and interacting with various equipment and systems.

The Restaurant General Manager position is an excellent opportunity for individuals with prior supervisory experience in the food service industry who are passionate about delivering exceptional customer experiences and driving business success. This role offers a dynamic working environment within a nationally recognized brand and encourages career growth and professional development within the fast-food industry.

Job Requirements

  • High school diploma or GED
  • Minimum 2 years supervisory experience
  • Must be 18 years or older
  • Serv Safe certification
  • Ability to analyze profit and loss statements
  • Basic math skills
  • Computer literacy
  • Strong customer service orientation
  • Excellent communication skills
  • Leadership and conflict resolution skills
  • Availability to work flexible hours

Job Qualifications

  • High school diploma or GED
  • University degree preferred
  • Minimum of 2 years supervisory experience
  • Must be at least 18 years of age
  • Must be Serv Safe certified
  • Knowledge of profit and loss statements
  • Basic math and computer skills
  • Strong customer service skills
  • Strong communication, leadership, and conflict resolution abilities
  • Open availability

Job Duties

  • Work the front counter to ensure quality service
  • Check product quality and communicate with customers
  • Train and coach employees in customer service and complaint handling
  • Conduct meetings for planning, training, and reviewing operations
  • Develop and maintain sales
  • Utilize local store marketing
  • Monitor utilities, supplies, and costs
  • Analyze profit and loss statements and take corrective action
  • Follow food preparation and serving procedures
  • Control inventory through an established system
  • Use approved labor guidelines
  • Develop and post labor schedules
  • Adjust labor to sales volume
  • Manage cash control and bank deposits
  • Follow cash handling procedures
  • Report accidents and incidents timely
  • Maintain safe work environment
  • Achieve high health department rating
  • Ensure cleanliness and team image
  • Communicate hiring, promotions, and employee status to Area Coach
  • Process payroll
  • Maintain applicant tracking
  • Conduct performance reviews
  • Document corrective actions and incidents
  • Maintain personnel files
  • Post federally required notices
  • Utilize preventive maintenance systems
  • Attend scheduled meetings
  • Perform administrative paperwork

Job Criteria

Experience

Mid Level (3-7 years)


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