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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and Development
flexible scheduling
Career advancement opportunities
Job Description
KFC is one of the world’s largest and most recognized fast-food restaurant brands, renowned for its delicious fried chicken and exceptional customer service. With a global presence spanning multiple countries, KFC has become a trusted name for quick, tasty meals served in a welcoming environment. The restaurant operates under a model of franchising, where independently owned and operated franchises uphold the KFC legacy by delivering consistent quality and service tailored to their local markets. Each KFC restaurant functions as a vital part of the brand’s extensive family, committed to upholding the highest standards of food safety, cleanliness, and customer satisfaction.Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant management or leadership
- Ability to work flexible hours including weekends and holidays
- Strong organizational skills and attention to detail
- Physical capability to perform some heavy lifting (25-85 pounds) and extended standing
- Good hearing to respond to auditory alarms
- Capability to handle cash and perform counting tasks
- Ability to read and understand menus, manuals, and training materials
- Manual dexterity for food packing and cleaning
- Ability to work well in confined spaces
- Commitment to maintaining safety around high temperature equipment and hot substances
- Maintain confidentiality of company operating procedures and results
Job Qualifications
- Experience in restaurant management or similar leadership role
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to mentor and develop team members
- Knowledge of food safety and sanitation standards
- Business acumen including managing budgets and payroll
- Proficient in record keeping and administrative tasks
- Customer-oriented mindset with a commitment to service excellence
Job Duties
- Ownership of your restaurant's success metrics and lead restaurant team to reach goals
- Lead the guest experiences in your restaurant that includes friendly interactions, a clean restaurant and fresh meals
- Grow and mentor your KFC family through training, development and onboarding new team members
- Lead communications of your team's goals, upcoming promotions, business updates, etc
- Inspire the overall positive and collaborative family environment
- Partner with other Restaurant General Managers and Area Leaders to grow and move the business forward
- Reviewing and submitting payroll
- Completing employee new hire paperwork
- Completing employee change forms and termination forms
- Ensure the store is operated in a safe and clean manner at all times
- Ensure work schedules are adequate to meet customer service requirements but are also cost effective
- Ensure that the store is operated in compliance with Company policies and procedures
- Daily record keeping of the store financial and production activities
- Maintaining documentation as specified by their Area Coach, Director of Operations and Human Resources
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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