Restaurant General Manager

KFC, a globally recognized fast-food restaurant brand, is dedicated to serving delicious, high-quality fried chicken and creating memorable dining experiences for customers in communities worldwide. Known for its iconic Original Recipe, KFC has built a strong reputation as a leader in the quick-service restaurant industry. With a focus on innovation, customer satisfaction, and community engagement, KFC aims to not only deliver great food but also create career opportunities that foster growth, development, and leadership for its employees. This commitment to excellence and employee empowerment manifests in the company’s culture of respect, inclusion, and continuous improvement. Employing thousands of team members across locations, KFC prides itself on being a vibrant workplace where individuals can thrive both personally and professionally.

The Restaurant General Manager (RGM) position at KFC is a pivotal leadership role that encompasses ownership of daily restaurant operations, team management, and financial performance. This full-time position offers competitive base pay with bonus eligibility, and engages leaders who have a strategic mindset, passion for coaching, and a commitment to driving results. As an RGM, you will be the driving force behind building a world-class team, fostering a positive and inclusive workplace culture, ensuring outstanding customer experiences, and executing operational standards with excellence. Your leadership will be instrumental in maintaining high-quality food standards, coordinating staffing and training, and controlling costs to maximize profitability. Beyond operational duties, this role is highly people-oriented – you will recruit, onboard, and develop employees, create career pathways, and cultivate an environment where team members feel valued and empowered.

KFC's RGMs also lead the business side, analyzing financial performance, managing budgets, labor efficiency, and compliance with company policies. You will stay alert to competitive trends and direct your restaurant to outperform rivals by excelling in service, digital engagement, and guest loyalty initiatives. The RGM is expected to be a visible and approachable leader during peak service times and proactively handle workplace challenges to ensure a safe, inclusive, and motivated team. This role is ideal for those with strong communication skills, experience in restaurant or retail management, and a wholehearted commitment to KFC’s culture of growth, equity, and inclusion. If you are a visionary leader who thrives on team success and continuous improvement, KFC invites you to join its family and help shape the future of restaurant leadership.