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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $53,000.00 - $65,000.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
bonus eligible
4 weeks vacation and additional paid time off
tuition reimbursement and scholarship opportunities
Career advancement and professional development
medical benefits from day 1
401K retirement plan with 6% match
Health and wellness programs
perks
free meal each shift

Job Description

KFC, a globally recognized fast-food restaurant chain, is renowned for its iconic fried chicken and commitment to delivering exceptional dining experiences. With a rich history and a strong customer base, KFC continues to expand its footprint by maintaining high standards of service, innovation, and team development. As part of a larger network of restaurants operated under the KFC brand, each location operates under a model that emphasizes leadership, customer satisfaction, and operational excellence. The company fosters a culture rooted in equity, inclusion, and belonging, ensuring that all employees feel valued and supported in their career growth. KFC prides itself on... Show More

Job Requirements

  • 5 years in restaurant or retail management with strong track record in people management
  • Proven ability to improve performance based on P&L analysis
  • Proficient with digital tools and platforms
  • Exceptional communication skills including written, verbal, and interpersonal
  • Solid understanding of restaurant maintenance programs
  • Champions KFC’s culture and values focusing on equity, inclusion, and belonging
  • Experienced in recognizing and motivating teams with successful track record in people development
  • Skilled in recruiting top talent and training high and under-performing employees
  • Adaptable to change and experienced in supporting change management
  • Adheres to corporate policies and Occupational Health and Food Safety standards

Job Qualifications

  • 5 years in restaurant or retail management with strong track record in people management
  • Proven ability to improve performance based on P&L analysis
  • Proficient with digital tools and platforms
  • Exceptional communication skills including written, verbal, and interpersonal
  • Solid understanding of restaurant maintenance programs
  • Champions KFC’s culture and values focusing on equity, inclusion, and belonging
  • Experienced in recognizing and motivating teams with successful track record in people development
  • Skilled in recruiting top talent and training high and under-performing employees
  • Adaptable to change and experienced in supporting change management
  • Adheres to corporate policies and Occupational Health and Food Safety standards

Job Duties

  • Recruit, onboard, and conduct orientations for top team members and shift supervisors
  • Develop comprehensive training plans and mentor assistant managers, shift supervisors, and team member trainers
  • Recognize and reward outstanding team member performance regularly while fostering a culture of equity, inclusion, and belonging
  • Address and resolve conflicts promptly to maintain a positive work environment
  • Personally engage with customers and swiftly resolve any issues to ensure a positive experience
  • Strategically schedule staff to optimize customer service, coach the management team on KFC brand standards, and lead product rollout meetings
  • Analyze financial performance, manage budgets, and develop strategies to maximize profitability without compromising customer experience
  • Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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