Job Overview
Employment Type
Full-time
Compensation
Salary
Range $71,801.60 - $92,393.60
Work Schedule
Flexible
Benefits
Weekly Pay and Performance bonuses
Shake Shack Meal Discounts
Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
Medical insurance
Dental Insurance
Vision Insurance
Employer Paid Life and Disability Insurance
401k plan with company match
Paid Time Off
Paid parental leave
Access to Employee Assistance Program on Day 1
Pre-Tax Commuter and Parking Benefits
Flexible Spending and Dependent Care Accounts
Development and growth opportunities
Job Description
Shake Shack is a renowned hospitality brand that originated as a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, the visionary behind Union Square Hospitality Group and the celebrated author of "Setting the Table," Shake Shack has blossomed into one of the fastest-growing restaurant chains in the United States. Its unique journey from a simple cart to a permanent stand is marked by a deep commitment to community and quality. All proceeds from the original cart were donated to park beautification efforts, laying the foundation for a company culture centered around giving back and social responsibility. Today, Shake Shack offers more than just food; it creates a vibrant guest experience rooted in hospitality, quality, and a welcoming atmosphere for all.
As a restaurant company, Shake Shack prides itself on offering high-quality, chef-inspired menu items alongside an inviting service philosophy that they term "Standing For Something Good." This mission-driven approach touches not only the food served but also the way the organization treats employees and engages with communities it serves. The culture is inclusive, collaborative, and fun, making it an inspiring place for restaurant professionals to grow, learn, and make meaningful contributions.
The role available at Shake Shack is for a Restaurant General Manager, a pivotal leadership position within their fast-paced and high-volume environment. As a General Manager, you will be responsible for leading and coaching team members to deliver exceptional hospitality and operational excellence. You will oversee inventory management, quality control, and compliance with safety protocols to ensure the highest standards are upheld. Financial acumen is essential, as the role also includes managing budgets, payroll, and scheduling while striving to exceed profitability goals. This is not just about managing the restaurant's day-to-day operations but also about cultivating a culture of continuous improvement, motivating your team, and being an ambassador for the Shake Shack brand within the local community.
This full-time position offers a competitive salary range of $71,801.60 to $92,393.60 annually and is ideal for an experienced restaurant leader eager to embrace growth opportunities and professional development. Shake Shack provides an enriching environment with hands-on mentorship, training programs, and chances for advancement—all embedded in a fun, inclusive workplace where diverse perspectives are valued and encouraged. The General Manager plays a vital role in promoting not only the brand's success but also its commitment to doing the right thing for employees, guests, and the broader community.
Working at Shake Shack means being part of the #ShackFam, where team members are empowered to bring their whole selves to work. The company fosters leadership development, workplace collaboration, and a passion for hospitality that transforms the dining experience. If you are driven by a desire to lead dynamic teams, ensure operational excellence, and participate in a brand that stands for integrity and community impact, this managerial opportunity at Shake Shack offers a rewarding and meaningful career path.
As a restaurant company, Shake Shack prides itself on offering high-quality, chef-inspired menu items alongside an inviting service philosophy that they term "Standing For Something Good." This mission-driven approach touches not only the food served but also the way the organization treats employees and engages with communities it serves. The culture is inclusive, collaborative, and fun, making it an inspiring place for restaurant professionals to grow, learn, and make meaningful contributions.
The role available at Shake Shack is for a Restaurant General Manager, a pivotal leadership position within their fast-paced and high-volume environment. As a General Manager, you will be responsible for leading and coaching team members to deliver exceptional hospitality and operational excellence. You will oversee inventory management, quality control, and compliance with safety protocols to ensure the highest standards are upheld. Financial acumen is essential, as the role also includes managing budgets, payroll, and scheduling while striving to exceed profitability goals. This is not just about managing the restaurant's day-to-day operations but also about cultivating a culture of continuous improvement, motivating your team, and being an ambassador for the Shake Shack brand within the local community.
This full-time position offers a competitive salary range of $71,801.60 to $92,393.60 annually and is ideal for an experienced restaurant leader eager to embrace growth opportunities and professional development. Shake Shack provides an enriching environment with hands-on mentorship, training programs, and chances for advancement—all embedded in a fun, inclusive workplace where diverse perspectives are valued and encouraged. The General Manager plays a vital role in promoting not only the brand's success but also its commitment to doing the right thing for employees, guests, and the broader community.
Working at Shake Shack means being part of the #ShackFam, where team members are empowered to bring their whole selves to work. The company fosters leadership development, workplace collaboration, and a passion for hospitality that transforms the dining experience. If you are driven by a desire to lead dynamic teams, ensure operational excellence, and participate in a brand that stands for integrity and community impact, this managerial opportunity at Shake Shack offers a rewarding and meaningful career path.
Job Requirements
- Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
- Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Ability to learn and train others on all aspects of the Shack operations
- Demonstrated ability to champion hospitality and motivate team members
- Strong leadership skills with a focus on coaching and achieving excellence
- Knowledgeable in all financial aspects of business operations
- Minimum 3 years of P&L responsibilities
- Food handler certification, preferred
- Willingness to work flexible hours
Job Qualifications
- Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
- Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Ability to learn and train others on all aspects of the Shack operations
- Demonstrated ability to champion hospitality and motivate team members
- Strong leadership skills with a focus on coaching and achieving excellence
- Knowledgeable in all financial aspects of business operations
- Minimum 3 years of P&L responsibilities
- Food handler certification, preferred
- Willingness to work flexible hours
Job Duties
- Lead, coach and develop team members
- Manage inventory, quality, and safety protocols
- Meet and exceed financial and profitability goals by managing budget
- Maintain top-notch standards of excellence and hospitality
- Drive sales and profits while developing people
- Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
- Manage payroll and scheduling
- Promote the brand in the local community through word-of-mouth and restaurant events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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