Restaurant General Manager

West Palm Beach, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

performance bonuses

Job Description

Fulenwider Enterprises operates the well-known fast-food restaurant brands KFC and Taco Bell, providing a dynamic and rewarding work environment for its employees. As a prominent player in the restaurant industry, Fulenwider Enterprises is committed to delivering exceptional guest experiences and maintaining high standards of quality, service, cleanliness, and hospitality. This family-owned and operated company values strong teamwork and professional growth, offering career opportunities that encourage employees to thrive and succeed in a friendly and supportive setting. The company believes that every team member is essential to the restaurant's success and is dedicated to fostering a positive and fulfilling work atmosphere for all its staff. Fulenwider Enterprises is focused on continued growth and excellence, maintaining a reputation for quality food and customer satisfaction across its locations.

The Restaurant General Manager position at Fulenwider KFC/Taco Bell is a critical leadership role responsible for overseeing the daily operations of the restaurant. This includes managing product preparation and delivery, ensuring outstanding guest relations, and maintaining the restaurant's physical premises including its cleanliness and repair needs. The General Manager leads inventory management efforts, controls labor and product costs, and provides guidance and motivation to the team, which includes recruiting, training, and retaining both hourly managers and team members. Financial accountability is a key aspect of the role, requiring the manager to monitor budgets, control expenses, and contribute to profit management through efficient restaurant operation. The position demands a commitment to upholding company standards in all facets of the restaurant's operations. Additionally, the General Manager fosters a safe and positive work environment by adhering to OSHA and local health and safety regulations. They actively participate in guest service and company marketing initiatives while promoting a culture of recognition and motivation among employees. This management role is not only pivotal for operational excellence but also for sustaining the overall brand reputation and ensuring customers consistently receive high-quality products and exceptional service. The Restaurant General Manager is expected to demonstrate strong leadership, problem-solving skills, and the ability to work collaboratively within a team to meet and exceed company goals.

Job Requirements

Dedication to providing exceptional guest service
good communication skills
strong interpersonal skills
conflict resolution skills
exceptional team building capability
basic business math and accounting skills
strong analytical and decision-making skills
basic personal computer literacy
high school diploma or GED preferred
college or university degree preferred
1-4 years supervisory experience in food or retail environment including profit and loss responsibility
follows procedures regarding operation of restaurant equipment such as fryers and ovens
ability to lift up to 25 lbs and carry loads up to 30 feet
ability to push and pull up to 90 lbs and carry up to 30 feet
knowledge of and compliance with company Human Resources policies and processes
adheres to company and city/state/US safety requirements

Job Qualifications

High school diploma or GED preferred
college or university degree preferred
1-4 years supervisory experience in either a food or retail environment including profit and loss responsibility
dedication to providing exceptional guest service
good communication skills
strong interpersonal skills
conflict resolution skills
exceptional team building capability
basic business math and accounting skills
strong analytical and decision-making skills
basic personal computer literacy

Job Duties

Creates value for shareholders through efficient operations, appropriate cost controls, and profit management
maintains highest level of quality, service, cleanliness and hospitality by personally spending time interacting with guests during peak hours and ensuring all menu items are always available
takes an active role in guest service and guest relations, monitors, and corrects employee appearance, courtesy and suggestive selling techniques and takes part in company marketing efforts
controls day-to-day operations by tracking restaurant labor and product costs to meet targets
orders food, paper and supplies, maintains proper inventory levels and controls waste
plans weekly schedule for restaurant employees
follows published procedures for receiving, preparing, holding, packing and serving products
maintains high level of productivity through effective recruiting, training, and motivation of hourly employees
has routine preventative maintenance program in operation
checks, adjusts and makes minor repairs of restaurant equipment, building and grounds
prepares and submits required reports, uses approved projection techniques, cash control techniques and security measures
recruits, interviews, recommends hiring, disciplinary action, and termination of hourly restaurant employees and keeps required personnel and performance information
develops, motivates, and effectively trains
maintains a safe work environment
champions recognition and motivation efforts
ensures OSHA, local health and safety codes, and company safety and security policy are met