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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Training and development opportunities
Job Description
KFC is a globally recognized fast-food restaurant chain specializing in fried chicken and renowned for its commitment to quality, service, and customer satisfaction. As an established leader within the quick-service restaurant industry, KFC operates thousands of locations worldwide, focusing on delivering exceptional dining experiences and consistent food quality. With a rich history of innovation and a strong brand presence, KFC remains a top choice for customers seeking delicious meals and friendly service. The brand continually invests in team development, operational excellence, and community involvement to maintain its status as a market leader and a preferred employer in the foodservice sector.Show More
Job Requirements
- Valid driver’s license
- Reliable vehicle for transportation
- Active car insurance
- Basic computer skills
- Ability to pass ROCC evaluations
- Ability to complete bank deposits
- Willingness to relocate if business needs require
- High school diploma or equivalent
- Flexible availability including weekends and holidays
Job Qualifications
- Previous restaurant management experience preferred
- Proven leadership and team-building skills
- Strong communication and interpersonal skills
- Basic computer skills including report completion
- Ability to meet sales and profit targets
- Knowledge of food safety and sanitation regulations
- Experience in training and development of team members
- Ability to handle cash and financial reporting
- Valid driver’s license and reliable transportation
- Commitment to professional appearance and company policies
Job Duties
- Ownership of your restaurant’s success metrics and lead restaurant team to reach goals
- Lead guest experiences that include friendly interactions, clean restaurant and fresh meals
- Manage all daily restaurant operations including food preparation, service, safety, and cleanliness
- Maintain full compliance with KFC standards and all local/state health regulations
- Execute marketing promotions and ensure product quality and consistency
- Recruit, train, and develop Shift Supervisors and Team Members
- Grow and mentor team through training and onboarding
- Lead communications of team goals, promotions, and business updates
- Inspire positive and collaborative environment
- Conduct daily pre-shift meetings and weekly performance reviews
- Control labor, food cost, and other controllable expenses
- Complete reports including sales, inventory, and cash handling
- Review daily sales and labor performance and take corrective action if needed
- Ensure every guest receives exceptional service and product quality
- Address guest feedback promptly and professionally
- Implement programs to drive repeat business and increase sales
- Enforce safety, sanitation, and security procedures
- Maintain accurate team records, schedules, and timekeeping
- Ensure restaurant is inspection-ready
- Communicate daily with Area Coach regarding performance and opportunities
- Ensure all training certifications and brand programs are completed on schedule
- Lead by example with high standards in customer service, food quality and cleanliness
- Mentor and coach team effectively through training and development
- Build team through selecting and onboarding new hires
- Take pride in work and maintain goal-oriented leadership
- Greet guests warmly within 5 seconds and use positive phrases
- Take accurate orders quickly and confirm them clearly
- Maintain professionalism and calm attitude during busy periods
- Offer value items or upgrades using suggestive selling language
- Thank guests sincerely and invite them back
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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