Restaurant General Manager

Savannah, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $65,000.00 - $70,000.00

Work Schedule

Flexible

Benefits

Medical insurance

HSA Option Available

Dental Insurance

Vision Insurance

short-term disability

long-term disability

Employer Paid Life Insurance

401(k) with employer match

Paid Time Off

Paid holidays

bonus potential

Free Meals

Employee Referral Program

Opportunities to Advance

Job Description

Zaxby's is a well-established fast-casual restaurant chain widely recognized for its chicken wings, chicken fingers, sandwiches, and salads. Founded with a commitment to providing high-quality food in a fun and welcoming environment, Zaxby's has grown to become a beloved brand with a strong presence across the United States. Known not only for its distinctive menu but also for its dedication to exceptional guest experiences, Zaxby's emphasizes community involvement, team camaraderie, and operational excellence in every location.

This particular Zaxby’s location at 8040 White Bluff Rd, Savannah, GA, is seeking to expand its leadership team by welcoming a General Manager. This role offers a competitive salary ranging from $65,000 to $70,000 per year, reflecting the importance of this position in the restaurant’s operational success and team development.

As a General Manager at Zaxby's, you will play a critical role in shaping the restaurant's culture and ensuring that every guest enjoys a great experience. You will be entrusted with executing and supporting strategic action plans that align with Zaxby's overall company goals and objectives. Your leadership will directly impact team morale, operational efficiency, and financial performance. The scope of this role includes managing daily restaurant operations with a focus on staffing, sales growth, cost control, quality assurance, and adherence to brand standards. The General Manager leads the way in developing employees through comprehensive training programs and ongoing mentoring, thereby maintaining a productive and harmonious work environment.

You will be responsible for ensuring the restaurant operates smoothly by implementing effective staffing strategies such as recruitment, interviewing, hiring, and retention of top-performing team members. Scheduling and labor cost control also fall within your purview, requiring keen organizational skills and the ability to adapt schedules based on business needs. Furthermore, the role demands a strong commitment to maintaining high standards of service, product quality, and cleanliness. Positive team culture is paramount, and you will foster this through active leadership, serving as a role model and advocating for a friendly and respectful workplace.

Beyond internal operations, the General Manager is also a key ambassador in the community, tasked with driving sales by building local relationships and promoting the restaurant brand. Financial oversight encompasses cost management to maximize profitability while complying with all company, franchisor, and legal guidelines.

With comprehensive training opportunities, including Zaxby's General Manager Development Plan, Operations Excellence Capstone Class, and certifications in food safety and management, you will have access to resources that support your professional growth. This role promises not only a rewarding career path with opportunities for advancement but also substantial bonus potential—up to 24% of your annual salary paid quarterly—along with free meals, paid time off, and holidays.

Zaxby's prioritizes health and well-being through a robust benefits package, featuring medical, dental, and vision insurance, disability coverage, employer-paid life insurance, and a 401(k) retirement plan with competitive employer matching contributions. This comprehensive offering ensures that team members are supported both professionally and personally.

Joining Zaxby's as a General Manager means becoming part of a dynamic team where your leadership will influence the positive experiences of guests and team members alike. Your ability to navigate fast-paced restaurant environments while cultivating a supportive culture will be essential to your success at this location in Savannah, Georgia.

Job Requirements

Must be 21 years of age or older
Must have a valid drivers license, vehicle insurance, and reliable transportation
Open availability and the ability to work a minimum of 5 days and 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check and motor vehicle report
Required minimum education: High school diploma or equivalent and some college preferred
3-5 years management experience required
Restaurant management experience preferred

Job Qualifications

Must be 21 years of age or older
Must have a valid drivers license, vehicle insurance, and reliable transportation
Open availability and the ability to work a minimum of 5 days and 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check and motor vehicle report
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
Required minimum education: High school diploma or equivalent and some college preferred
3-5 years management experience required
Restaurant management experience preferred

Job Duties

Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Ensure that the restaurant delivers great experiences to guests
Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Ensure service, product quality, and cleanliness standards are consistently upheld
Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
Strive to increase sales by building community relationships and providing outstanding product and service
Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Complete performance reviews for crew members and assist with performance reviews for managers
Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
Utilize management tools and keep neat, accurate, and current records
Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Escalate concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly