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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $20.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
performance bonuses
Job Description
KFC, one of the world’s most recognizable fast-food restaurant chains, is renowned for its delicious fried chicken and commitment to delivering an exceptional dining experience. Established over eight decades ago, KFC has grown to become a global brand with a strong presence in numerous countries. The company emphasizes quality, customer satisfaction, and community involvement, aiming to create a welcoming environment for guests and opportunities for career growth for its employees. KFC operates in the quick-service restaurant industry and is constantly innovating its menu and service techniques to remain competitive and meet evolving customer expectations.
The role of the Restaurant Ge... Show More
The role of the Restaurant Ge... Show More
Job Requirements
- Valid driver’s license
- Reliable vehicle for transportation
- Active car insurance
- Basic computer skills
- Ability to pass all ROCC evaluations
- Availability for relocation if required
- Commitment to comply with company policies
- Strong work ethic and professionalism
- Ability to work in a fast-paced environment
- Ability to maintain uniform and appearance standards
Job Qualifications
- Proven experience in restaurant management or a related field
- Strong leadership and team-building skills
- Excellent communication and interpersonal skills
- Knowledge of food safety and sanitation standards
- Ability to manage budgets and control costs
- Skilled in employee training and development
- Proficient with basic computer applications
- Ability to handle customer feedback effectively
- Experience with inventory management and cash handling
- Strong organizational and multitasking abilities
Job Duties
- Lead restaurant team to achieve sales and profit targets
- Ensure outstanding guest experiences including friendly interactions, clean environment, and fresh meals
- Manage daily restaurant operations such as food preparation, service, safety, and cleanliness
- Maintain compliance with brand standards and local health regulations
- Execute marketing promotions and maintain product quality and consistency
- Recruit, train, and develop Shift Supervisors and Team Members
- Conduct pre-shift meetings and performance reviews
- Control labor, food costs, and other expenses to meet budget goals
- Complete reports including sales, inventory, and cash handling
- Review daily sales and labor performance and take corrective actions
- Address guest feedback promptly and professionally
- Implement programs to drive repeat business and sales
- Enforce safety, sanitation, and security procedures
- Maintain team records, schedules, and timekeeping
- Ensure restaurant is always inspection-ready
- Communicate daily with Area Coach regarding performance
- Ensure all training certifications and brand programs are completed on schedule
- Lead by example with customer service, food quality, and cleanliness
- Mentor and coach team through training and development
- Build team through selection and onboarding of new hires
- Greet guests with a warm smile and eye contact
- Take accurate orders quickly and confirm clearly
- Upsell value items or upgrades using suggestive selling
- Thank guests and invite them to return
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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