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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $23.63 - $29.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
performance bonuses
Career development opportunities

Job Description

Burger King Corporation is a globally recognized quick-service restaurant (QSR) brand known for its flame-grilled burgers and commitment to quality service and customer satisfaction. Established over six decades ago, Burger King has grown to become one of the largest fast-food hamburger chains in the world, offering a broad menu of delicious, freshly prepared food and beverages. The company prides itself on promoting sustainable growth, innovation, and operational excellence across all its franchise locations. Emphasizing community involvement, employee development, and customer loyalty, Burger King operates through a vast network of franchised and company-owned restaurants worldwide. Each location upholds rigorous standards to... Show More

Job Requirements

  • High school diploma or GED
  • Some college preferred
  • Previous restaurant experience desirable
  • Must be at least 18 years of age
  • Must be ServSafe certified
  • Strong desire to make a positive image in people’s lives
  • Excellent written and oral communication skills
  • Understanding of profit and loss analysis, cash controls, labor analysis, and food cost calculations
  • Ability to solve problems and exercise sound judgment
  • Willingness to work various shifts and have open availability
  • Leadership ability
  • Knowledge of order processing systems and basic computer skills
  • Ability to handle physical demands including standing, lifting, and communicating effectively

Job Qualifications

  • Strong desire to make a positive image in people’s lives
  • Passion for the QSR industry
  • High school diploma or GED
  • Some college preferred
  • Previous restaurant experience desirable
  • Must be at least 18 years of age
  • Must be ServSafe certified
  • Excellent written and oral communication skills
  • Ability to listen to understand other points of view before responding
  • Ability to influence others to gain commitment
  • Ability to present information clearly and concisely
  • Understanding of profit and loss analysis, cash controls, labor analysis, and food cost calculations
  • Problem-solving skills
  • Ability to exercise sound judgment
  • Willingness to handle work challenges confidently
  • Capable of adjusting to multiple demands and shifting priorities
  • Open availability
  • Leadership skills including developing and growing others, soliciting and applying customer feedback, improving processes, products and services
  • Ability to mobilize people to act
  • Knowledge of order processing systems and basic computer skills

Job Duties

  • Responsible for working the front counter to ensure quality service
  • Checks product quality and communicates with customers and assures availability
  • Effectively trains and coaches employees to show courtesy and handling of complaints
  • Conduct meetings with team members and management team for the purpose of planning, training, and reviewing operations/management procedures and policies
  • Develops and maintains an acceptable level of sales
  • Utilizes local store marketing
  • Monitors utilities, supplies, and other cost categories to minimize impact
  • Analyzes profits and loss statements and takes appropriate corrective action
  • Follows proper procedures and specifications in preparation and serving of food products
  • Controls restaurant inventory through an established inventory system
  • Use company approved labor guidelines
  • Develops and post labor schedules in advance of work week start
  • Adjusts labor to changes in sale volume
  • Manages restaurant cash control by making bank deposits daily
  • Follows the cash handling procedures outlined in the company’s employee handbook
  • Ensures accidents and incidents are reported to risk management in a timely manner
  • Take necessary action to minimize workers and/or unemployment compensation
  • Maintains safe work environment
  • Achieve highest possible rating by the health department
  • Ensures professional restaurant and team image through rigid adherence to restaurant cleanliness, uniforms, and overall is following BKC’s image standards
  • Keeps district manager informed of hiring team members, approval for promotions and changes in employee status
  • Process payroll accordingly
  • Maintains applicant tracking as per federal requirements
  • Conducts performance reviews with management team and team members
  • Documents in writing, corrective disciplinary action with employees or any incident involving customers
  • Maintain team member’s personnel files in accordance with federal, state and local law
  • Posts all federal and state required posters
  • Utilizes a preventive maintenance system, ensuring adequate repair of buildings and equipment as needed
  • Attends meetings as scheduled by district manager for the purpose of planning, training and reviewing operations/management procedures and policies
  • Performs all administrative paperwork as required

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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