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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
competitive pay
bonus eligible
Paid Time Off
Tuition Reimbursement
Scholarship Opportunities
career advancement
Professional Development
medical benefits
401k Retirement Plan
free meal each shift
KFC Foundation programs including free college tuition at WGU
Job Description
KFC is one of the world’s most iconic fast-food restaurant brands, renowned for its delicious fried chicken and commitment to quality. As a global leader in the quick-service restaurant industry, KFC operates thousands of locations worldwide, offering customers a unique dining experience. With a rich history dating back to 1930, KFC prides itself on delivering exceptional service and delicious food with a focus on tradition, innovation, and community engagement. The company fosters a vibrant and inclusive work culture that promotes equity, inclusion, and belonging, making it not just a place to work but a community where employees can thrive and... Show More
Job Requirements
- 5 years in restaurant or retail management with a strong track record in people management
- Proven ability to improve performance based on P&L analysis
- Proficient with digital tools and platforms
- Exceptional communication skills including written, verbal, and interpersonal
- Solid understanding of restaurant maintenance programs
- Champions KFC's culture and values focused on equity, inclusion, and belonging
- Experienced in recognizing and motivating teams with a successful track record in people development
- Skilled in recruiting top talent and training employees
- Adaptable to change and experienced in supporting change management
- Adheres to corporate policies and occupational health and food safety standards
Job Qualifications
- 5 years in restaurant or retail management with a strong track record in people management
- Proven ability to improve performance based on P&L analysis
- Proficient with digital tools and platforms
- Exceptional communication skills including written, verbal, and interpersonal
- Solid understanding of restaurant maintenance programs
- Champions KFC's culture and values focused on equity, inclusion, and belonging
- Experienced in recognizing and motivating teams with a successful track record in people development
- Skilled in recruiting top talent and training employees
- Adaptable to change and experienced in supporting change management
- Adheres to corporate policies and occupational health and food safety standards
Job Duties
- Recruit, onboard, and conduct orientations for top team members and shift supervisors
- Develop a comprehensive training plan and mentor assistant managers, shift supervisors, and team member trainers
- Recognize and reward outstanding team member performance regularly
- Address and resolve conflicts promptly
- Personally engage with customers to resolve issues swiftly
- Strategically schedule staff to optimize customer service
- Analyze the restaurant's financial performance and manage the budget
- Stay informed about competitors and aim to exceed their standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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