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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $53,000.00 - $65,000.00
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
4 weeks vacation
Paid Time Off
Tuition Reimbursement
Scholarship Opportunities
career advancement
Professional Development
medical benefits from day 1
401K retirement plan with 6% match
Health and wellness programs
Discounts on mortgages
Discounts on vehicles
Discounts on cell phones
Discounts on gym memberships
free meal each shift
KFC Foundation programs including free college tuition at WGU
$1 per $1 savings match program
Hardship assistance program
Job Description
KFC is a globally recognized fast-food restaurant chain known for its signature fried chicken and commitment to quality, customer satisfaction, and community values. Founded over 80 years ago, KFC has grown into one of the largest and most beloved quick-service restaurant brands worldwide, with thousands of locations across multiple countries. The company is dedicated to delivering exceptional dining experiences through its innovative menu, welcoming atmosphere, and strong emphasis on training and development for its employees. As a part of the Yum! Brands family, KFC benefits from a robust support system, brand recognition, and a culture that values diversity, inclusion, and... Show More
Job Requirements
- 5 years in restaurant or retail management with a strong track record in people management
- proven ability to improve performance based on P&L analysis
- proficient with digital tools and platforms
- exceptional communication skills, including written, verbal, and interpersonal
- solid understanding of restaurant maintenance programs
- champions KFC's culture and values, with a focus on equity, inclusion and belonging
- experienced in recognizing and motivating teams, with a successful track record in people development
- skilled in recruiting top talent and training both high and under-performing employees
- adaptable to change and experienced in supporting change management
- adheres to corporate policies and occupational health and food safety standards
Job Qualifications
- 5 years in restaurant or retail management with a strong track record in people management
- proven ability to improve performance based on P&L analysis
- proficient with digital tools and platforms
- exceptional communication skills, including written, verbal, and interpersonal
- solid understanding of restaurant maintenance programs
- champions KFC's culture and values, with a focus on equity, inclusion and belonging
- experienced in recognizing and motivating teams, with a successful track record in people development
- skilled in recruiting top talent and training both high and under-performing employees
- adaptable to change and experienced in supporting change management
Job Duties
- Recruit, onboard, and conduct orientations for top team members and shift supervisors
- develop a comprehensive training plan, mentoring assistant managers, shift supervisors, and team member trainers as well as overseeing the execution of all training and development initiatives
- recognize and reward outstanding team member performance regularly, while fostering a culture of equity, inclusion and belonging
- address and resolve conflicts promptly, maintaining a positive work environment
- personally engage with customers, swiftly resolving any issues to ensure a positive experience
- strategically schedule staff to optimize customer service, coach the management team on the KFC brand standards and lead product rollout meetings to ensure successful implementation
- analyze the restaurant's financial performance, manage the budget and develop strategies to maximize profitability without compromising the customer experience
- stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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