Montage Hotels & Resorts logo

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $92,000.00 - $135,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health savings account
Health Insurance
401(k)
Pet insurance
Flexible spending account
401(k) matching
Opportunities for advancement
Gym membership
Parental leave

Job Description

Montage International is a distinguished luxury hotel and resort company known for creating extraordinary experiences that combine authentic hospitality and exceptional service. The company prides itself on building a culture that encourages employees to do what they love every day. Emphasizing passion, innovation, and personalized guest experiences, Montage offers a workplace where associates can learn, grow, and thrive while contributing to an environment that is both dynamic and rewarding. The company is committed to fostering inclusion and accessibility, welcoming applicants with disabilities and providing reasonable accommodations during the hiring process. Montage International is a proud equal opportunity employer, dedicating themselves to a workplace free from discrimination and welcoming all qualified applicants regardless of their background or status. The company also emphasizes internal growth and invites current associates to apply through its internal system for further career development.

The role of Restaurant General Manager at Montage represents a unique opportunity to lead the food and beverage operations within one of its exquisite hotel restaurants. This position involves providing strategic and operational leadership, and it requires a candidate who is passionate about restaurant management and delivering outstanding guest experiences. Reporting directly to senior leadership, the Restaurant General Manager will oversee all aspects of restaurant performance including revenue generation, cost control, staffing, and service quality. The manager will mentor and guide Food & Beverage managers and support daily operations, ensuring that every detail from lighting and music to menu accuracy and cleanliness meets Forbes standards.

Financial acumen is critical in this role as the Restaurant General Manager will be responsible for budget management, forecasting, and maintaining profitability through cost control and revenue enhancement strategies. The candidate will be entrusted with hiring, training, and developing a team of associates, fostering a culture of engagement and collaboration. The role demands excellent communication skills and the ability to resolve conflicts and enforce workplace standards professionally. A commitment to safety, sanitation, and high standards of service excellence and food quality is essential.

Montage recognizes that the success of its restaurants is deeply tied to the passion and creativity of its management team. The ideal candidate will be energized by leading a diverse team, be open to continuous learning and development, and eager to contribute to creating 'WOW' moments for guests through exceptional service and well-managed operations. This position offers a competitive salary range of $92,000 to $135,000, exclusive of additional incentive pay. Working at Montage is more than just a job—it is an invitation to become part of a vibrant community where your contributions are celebrated and your career potential is realized. The company values flexibility in scheduling, recognizing the need for coverage on weekends and holidays to maintain operational excellence.

The Restaurant General Manager will embrace technology, using tools like Microsoft Office to manage data and communications effectively while driving operational efficiency. Experience in luxury hotel food and beverage operations is highly preferred, thanks to the nuanced demands of such an environment. With a focus on associate engagement, community involvement, and continuous improvement, Montage offers a well-rounded benefits package including discretionary time off, healthcare, retirement plans with company matching, family assistance programs, and wellness discounts. This role also includes physical responsibilities such as mobility during shifts and handling moderate to heavy equipment, emphasizing the dynamic nature of the hospitality industry. Joining Montage means contributing to a workplace where every associate and guest experiences respect, inclusion, and appreciation.

Job Requirements

  • Prior food and beverage management experience required
  • Excellent verbal and written communication skills
  • Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by computer
  • Proficiency in Microsoft Office products
  • Embrace technology and adapt to new operating systems
  • Knowledge of food service techniques and cost controls including labor, productivity, and food cost
  • Knowledge of food and alcoholic beverages
  • Knowledge of hotel food and beverage operations
  • Budgetary analysis capabilities
  • Ability to work a flexible schedule including weekends and holidays
  • Luxury hotel experience is a plus

Job Qualifications

  • Prior food and beverage management experience
  • Excellent verbal and written communication skills
  • Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by computer
  • Proficiency in Microsoft Office products including Word, Excel, PowerPoint, and Outlook
  • Embrace technology and continually learn, adapt and master new operating systems
  • Knowledge of food service techniques and cost controls such as labor, productivity, food cost and other expenses
  • Knowledge of food and alcoholic beverages
  • Knowledge of hotel food and beverage operations
  • Budgetary analysis capabilities
  • Ability to work a flexible schedule including weekends and holidays
  • Experience in luxury hotel operations is a plus

Job Duties

  • Provide strategic and operational leadership, guidance, direction, and tactical expertise on the hotel's restaurants
  • Drive hotel profitability through revenue generation in the restaurant, cost control, guest satisfaction, and associate engagement
  • Assist Food & Beverage Managers with daily restaurant operations, floor support, special events, and restaurant reservations
  • Responsible for the selection, training, and development of personnel within the department
  • Maintain constant communication within the restaurant
  • Provide conflict resolution and ensure disciplinary and termination procedures are followed and that all workplace standards are upheld
  • Promptly address all operational issues with management and staff
  • Monitor all elements including lighting, music, temperature, business levels, staffing levels, service levels, Forbes standards, service timing, dining room cleanliness and take steps to ensure food/beverage quality and presentations are met at all times
  • Responsible for maintaining the cleanliness and accuracy of the restaurant menus
  • Control payroll and equipment costs minimizing loss
  • Responsible for the financial management of the operation
  • Attend all restaurant daily line-ups and weekly meetings
  • Ensure the department abides by all safety and sanitation policies
  • Create and maintain staffing schedules, ensuring appropriate coverage
  • Develop and manage departmental budgets, forecasts, and financial reports, monitoring expenses and revenue performance
  • Implement cost control measures and revenue enhancement strategies to maximize profitability while maintaining service quality
  • Maintain high standards of service excellence, food quality, and presentation, ensuring consistency and adherence to brand standards
  • Deliver on guests' expectations and have the desire to create WOW moments
  • Perform additional duties as assigned that may be outside the scope of duties, based on business needs

Job Criteria

Experience

Mid Level (3-7 years)


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