Restaurant General Manager - 70051-Kenosha, WI (Kenosha, WI)
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Job Description
Long John Silver's is a renowned fast-food restaurant chain specializing in seafood cuisine, widely recognized for its commitment to delivering high-quality dishes and excellent customer service. Established with a focus on providing a unique dining experience, Long John Silver's has built a strong reputation over the years, making it a preferred choice among seafood lovers across various locations. The company prides itself on its dedication to quality, freshness, and a welcoming atmosphere that caters to families and individuals alike. As a leader in the quick-service restaurant industry, Long John Silver's continually seeks to innovate and uphold its standards through exceptional staff training, efficient operations, and community engagement.
The Restaurant General Manager (RGM) at Long John Silver's plays a critical role in ensuring the smooth and efficient operation of the restaurant. This position involves overseeing all aspects of the restaurant's daily activities, from product preparation and delivery to managing customer relations and maintaining the cleanliness and safety of the establishment. The RGM is responsible for enforcing company policies and standards, ensuring that every customer receives the highest quality service and products consistently. This leadership role requires a proactive approach to team management, including recruiting, hiring, training, and motivating employees to create a productive and positive work environment.
In addition to direct team leadership, the RGM handles administrative duties such as managing inventory, handling cash procedures, and preparing sales reports to maintain financial accountability. The manager also plays a vital role in local marketing efforts to boost sales and foster community relationships. This position demands excellent communication skills, problem-solving abilities, and the capacity to foster a safe and clean workspace for both customers and staff. The role requires a hands-on leader who is adaptable, detail-oriented, and committed to achieving operational excellence while driving growth and customer satisfaction.
The Restaurant General Manager (RGM) at Long John Silver's plays a critical role in ensuring the smooth and efficient operation of the restaurant. This position involves overseeing all aspects of the restaurant's daily activities, from product preparation and delivery to managing customer relations and maintaining the cleanliness and safety of the establishment. The RGM is responsible for enforcing company policies and standards, ensuring that every customer receives the highest quality service and products consistently. This leadership role requires a proactive approach to team management, including recruiting, hiring, training, and motivating employees to create a productive and positive work environment.
In addition to direct team leadership, the RGM handles administrative duties such as managing inventory, handling cash procedures, and preparing sales reports to maintain financial accountability. The manager also plays a vital role in local marketing efforts to boost sales and foster community relationships. This position demands excellent communication skills, problem-solving abilities, and the capacity to foster a safe and clean workspace for both customers and staff. The role requires a hands-on leader who is adaptable, detail-oriented, and committed to achieving operational excellence while driving growth and customer satisfaction.
Job Requirements
- An associate's degree or equivalent
- at least one year related experience and/or training
- ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- ability to speak effectively before groups of customers or employees
Job Qualifications
- An associate's degree or equivalent
- at least one year related experience and/or training
- ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- ability to speak effectively before groups of customers or employees
- strong leadership and team management skills
- excellent communication and interpersonal skills
Job Duties
- Ensure compliance with company standards in product preparation and delivery
- address and resolve guest inquiries and concerns
- take responsibility for positive engagement with guests
- recruit, hire, develop and motivate team members
- manage work schedules
- maintain a safe and comfortable work environment for employees and customers
- ensure the restaurant is clean and equipment is in good working condition
- ensure ingredients and menu items are properly stored, handled, prepared, and presented
- maintain a local marketing program to grow sales
- manage administrative responsibilities such as employee time keeping, inventory management, cash handling and sales reporting
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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