Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible schedule
Job Description
KFC is one of the world's largest and most recognizable fast-food brands, renowned for its signature fried chicken and commitment to quality and customer satisfaction. As a global leader in the quick-service restaurant industry, KFC has established a reputation for delivering delicious meals, friendly customer service, and a clean, welcoming dining environment. With franchises located worldwide, KFC continues to grow and innovate, focused on maintaining high standards in food quality, cleanliness, and guest experience. Joining the KFC family means becoming part of a team dedicated to excellence and continuous improvement in a fast-paced and dynamic setting.
The role of the Restaurant General Manager at KFC is a pivotal leadership position that carries significant responsibility for driving the success of an individual restaurant. As the general manager, you are the #1 leader in your establishment, responsible for guiding your team to achieve business goals and create exceptional experiences for guests. This role demands a combination of strong leadership, operational expertise, and a passion for mentoring and developing a team. You will oversee all aspects of restaurant operations, including staff management, financial performance, customer service, and compliance with company policies.
The Restaurant General Manager leads by example and nurtures a collaborative and positive environment. You will be entrusted with managing day-to-day restaurant activities such as payroll, employee onboarding, scheduling, maintaining safety standards, and ensuring operational efficiency. Your goal is to inspire and support your KFC family, helping each team member grow through training and development while driving the restaurant towards greater profitability and customer satisfaction.
In addition to operational responsibilities, the Restaurant General Manager collaborates with Area Leaders and other managers to support overall business growth and success. Attention to detail, strong communication skills, and a commitment to high standards in food quality and service are essential traits for this role. Your ability to handle multiple tasks and work well under pressure in a fast-paced environment will be key to your success.
This position may require some physical activity, including heavy lifting, extended periods of standing, and working safely around hot equipment. The role also requires punctuality, a positive attitude, and enthusiasm for customer service. Working at KFC offers the opportunity to be a part of a globally recognized brand with a supportive team and the chance to build a meaningful career in restaurant management. Employment type is full-time, with the role based in a franchise-operated restaurant where the franchisee is solely responsible for hiring and employment matters.
The role of the Restaurant General Manager at KFC is a pivotal leadership position that carries significant responsibility for driving the success of an individual restaurant. As the general manager, you are the #1 leader in your establishment, responsible for guiding your team to achieve business goals and create exceptional experiences for guests. This role demands a combination of strong leadership, operational expertise, and a passion for mentoring and developing a team. You will oversee all aspects of restaurant operations, including staff management, financial performance, customer service, and compliance with company policies.
The Restaurant General Manager leads by example and nurtures a collaborative and positive environment. You will be entrusted with managing day-to-day restaurant activities such as payroll, employee onboarding, scheduling, maintaining safety standards, and ensuring operational efficiency. Your goal is to inspire and support your KFC family, helping each team member grow through training and development while driving the restaurant towards greater profitability and customer satisfaction.
In addition to operational responsibilities, the Restaurant General Manager collaborates with Area Leaders and other managers to support overall business growth and success. Attention to detail, strong communication skills, and a commitment to high standards in food quality and service are essential traits for this role. Your ability to handle multiple tasks and work well under pressure in a fast-paced environment will be key to your success.
This position may require some physical activity, including heavy lifting, extended periods of standing, and working safely around hot equipment. The role also requires punctuality, a positive attitude, and enthusiasm for customer service. Working at KFC offers the opportunity to be a part of a globally recognized brand with a supportive team and the chance to build a meaningful career in restaurant management. Employment type is full-time, with the role based in a franchise-operated restaurant where the franchisee is solely responsible for hiring and employment matters.
Job Requirements
- High school diploma or equivalent
- Prior experience in restaurant management
- Ability to handle physical demands such as heavy lifting and extended standing
- Strong interpersonal skills
- Punctuality and reliability
- Ability to maintain confidentiality of company operating procedures
- Capability to work effectively in confined spaces
- Basic cash handling skills
- Effective reading and comprehension abilities
Job Qualifications
- Previous restaurant management experience
- Strong leadership skills
- Ability to mentor and develop teams
- Excellent communication skills
- Knowledge of payroll and scheduling procedures
- Experience with food safety and sanitation standards
- Ability to work in a fast-paced environment
- Basic math and financial record keeping skills
- High school diploma or equivalent
Job Duties
- Ownership of your restaurant's success metrics and lead restaurant team to reach goals
- Lead the guest experiences in your restaurant that includes friendly interactions, a clean restaurant and fresh meals
- Grow and mentor your KFC family through training, development and onboarding new team members
- Lead communications of your team's goals, upcoming promotions, business updates, etc
- Inspire the overall positive and collaborative family environment
- Partner with other Restaurant General Managers and Area Leaders to grow and move the business forward
- Reviewing and submitting payroll
- Completing employee new hire paperwork
- Completing employee change forms and termination forms
- Ensure the store is operated in a safe and clean manner at all times
- Ensure work schedules are adequate to meet customer service requirements but are also cost effective
- Ensure that the store is operated in compliance with Company policies and procedures
- Daily record keeping of the store financial and production activities
- Maintaining documentation as specified by their Area Coach, Director of Operations and Human Resources
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
