Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $8.88 - $9.08
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Work Schedule

Standard Hours
Day Shifts
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Benefits

competitive pay
meal discounts
Employee assistance program
Team-oriented environment
Opportunities for advancement

Job Description

Discover Renaissance Baltimore Harborplace Hotel, a premier hospitality establishment located on Baltimore's renowned Inner Harbor. This upscale hotel offers a blend of contemporary comfort and historic charm, providing guests with an exceptional lodging experience. Featuring 622 guest rooms, the hotel caters to both business and leisure travelers, offering extensive amenities such as a state-of-the-art fitness center, an onsite business center, and ample event facilities including 31,000 square feet of event space and 21 breakout rooms. Guests can enjoy a variety of dining options with an elegant restaurant, coffee shop, and lounge available on the premises, making it a versatile destination for visitors and locals alike.

We are currently seeking a friendly and courteous professional to join our busy restaurant team as a Server. This role is essential in setting the tone for an exceptional guest dining experience, requiring a positive attitude, warm smile, and dedication to hospitality excellence. Servers at our restaurant ensure guests are promptly seated, take accurate food and beverage orders, and deliver meals efficiently while accommodating special requests. The Server also manages payment transactions carefully to protect both the customer and the establishment from errors. Maintaining clean and well-prepared tables between seatings is an integral aspect of the role. The ideal candidate will be punctual, responsible, and possess excellent interpersonal skills to interact with guests and coworkers alike with a cheerful and polite demeanor. With competitive hourly compensation ranging from $8.88 to $9.08, this position offers a wonderful opportunity to grow within a prestigious hotel environment and contribute to creating memorable dining experiences for our guests. If you thrive in a fast-paced, customer-focused setting and take pride in exceptional service delivery, consider applying today to become an integral part of our hospitality team.

Job Requirements

  • Possess a high school diploma or equivalent certification (GED)
  • Have outstanding communication skills
  • Be punctual and reliable
  • Have previous experience in food service is preferred
  • Demonstrate excellent time management and organizational skills

Job Qualifications

  • Previous experience working in food service is preferred
  • Outstanding time management and organizational skills
  • Excellent communication and interpersonal skills for working with customers and other team members
  • Must have a strong focus on putting the guest first with exceptional customer service experience
  • Possess a high school diploma or equivalent certification (GED)

Job Duties

  • Receive proper payment from the guest and ensure the accuracy of the guest check and method of payment to protect both the customer and the restaurant from transaction errors
  • Attend all pre-shift and departmental meetings to improve communications and develop an understanding of products, services, and facilities
  • Maintain complete knowledge of menu items, ingredients, and daily specials to answer client queries and provide recommendations
  • Restock and clean as instructed, including side work for opening and closing of the restaurant
  • Promptly seat guests when they arrive, take food and beverage orders, serve meals on time while accommodating any special requests

Job Criteria

Experience

Entry Level (1-2 years)


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