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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Work environment flexibility
Safety equipment provided
Sustainability program participation
Job Description
HHM Hotels is a renowned hospitality management company known for its commitment to delivering exceptional guest experiences through its portfolio of distinguished hotels and restaurants. Emphasizing a culture built on values such as "People Are Our Capability," "Hearts That Serve," "Only Excellence," "Stay Nimble," and "Own It," HHM Hotels strives to cultivate an environment where employees can thrive and grow professionally.
The company is currently seeking to fill the role of a Restaurant Expeditor. This position is vital to ensuring the smooth coordination between the front-of-house and back-of-house operations within the restaurant. The Restaurant Expeditor acts as the central commun... Show More
The company is currently seeking to fill the role of a Restaurant Expeditor. This position is vital to ensuring the smooth coordination between the front-of-house and back-of-house operations within the restaurant. The Restaurant Expeditor acts as the central commun... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous food and beverage experience required or equivalent training
- Ability to stand for extended periods
- Ability to walk, bend, reach, and lift up to 25 pounds
- Availability to work holidays, weekends, and alternate shifts
- Strong interpersonal and communication skills
- Willingness to follow safety standards and restaurant policies
Job Qualifications
- Previous food and beverage experience or equivalent training
- Ability to communicate clearly and effectively between kitchen and service staff
- Knowledge of food allergies and dietary restrictions
- Strong organizational skills and attention to detail
- Ability to memorize table and seat numbers
- Proven ability to work in a fast-paced environment
- Committed to maintaining high standards of food presentation and quality
- Capability to manage multiple tasks simultaneously
Job Duties
- Serve as primary point of contact between front-of-house and back-of-house
- Receive order tickets from servers and call them in to kitchen
- Ensure all allergies and dietary restrictions are highlighted on order tickets and communicated to kitchen staff
- Fire courses with chef at appropriate time
- Direct food runners when to pick up dishes and where to deliver them
- Ensure food runners have memorized table and seat numbers for every dish leaving the kitchen
- Ensure all plates leaving the kitchen meet chef’s standards for presentation, freshness, and temperature
- Ensure all plates leaving the kitchen were prepared in adherence to any dietary restriction or food allergy noted on the order ticket
- Ensure no dish leaves the kitchen unless it is part of a complete order to ensure courses are delivered completely and simultaneously
- Manage flow of dinner service for all tables, including private dining, a la carte dining, and multiple-course tasting menus
- Run food to tables as needed
- Ensure anyone delivering food to a table is able to authoritatively describe the dishes they are delivering
- Ensure the expeditor station is appropriately stocked at all times, with items such as plate wipes, Sharpies, thermal printer paper, highlighters, and side towels
- Be aware of and enforce all restaurant policies and procedures
- Be aware of and enforce all Forbes and LQA policies and procedures
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- Follow sustainability guidelines and practices related to HHM’s EarthView program
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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