Restaurant Event Sales Coordinator

The Ritz-Carlton, part of the globally renowned Marriott International portfolio, stands as a beacon of luxury and exceptional service within the hospitality industry. With more than 100 award-winning properties worldwide, The Ritz-Carlton is dedicated to creating unforgettable experiences for its guests through its commitment to service excellence, cultural inclusivity, and employee empowerment. Known for its 'Gold Standards' — a set of guiding principles including the employee promise, credo, and service values — The Ritz-Carlton ensures a culture where creativity, kindness, and compassion thrive. This prestigious hotel brand not only leads the luxury hospitality sector but also fosters a supportive and enriching work environment for its associates.

Located at 100 Carondelet Place in Clayton, Missouri, this position is a full-time, non-management role within the Food and Beverage and Culinary department. The role primarily focuses on event sales coordination, with responsibilities that include pre-event consultations with coordinators or group hosts to confirm and refine banquet preparations. It involves analyzing banquet orders to gather guest information, planning event organization, timelines, and special guest needs, as well as overseeing buffet and food station arrangements. The position requires a strong attention to detail to ensure all special preparations for banquets are met and to follow up on these preparations to guarantee flawless execution.

Candidates will need to support and uphold company safety policies while maintaining a professional appearance and demeanor. This comprehensive position expects the associate to assist team members, maintain confidentiality, and uphold company quality assurance standards. Physically, the role involves some moderate lifting, standing or walking for extended periods, and the ability to navigate various event spaces safely. Excellent communication skills are necessary for engaging with guests and teams professionally, including adhering to phone etiquette. Weekend and holiday availability is preferred, reflecting the nature of events and guest needs in hospitality. The position is commission-based and offers full benefits, including free parking and employee meals, emphasizing the employer’s dedication to supporting their team. Previous event sales experience is mandatory, ensuring the candidate can effectively manage client relationships and event details in a dynamic luxury hotel environment.

Joining The Ritz-Carlton means becoming part of a team dedicated not only to outstanding guest experiences but also to fostering diversity, equity, and inclusion. The company promotes equal employment opportunities and values diverse backgrounds, guaranteeing a respectful, supportive workplace free from discrimination. As a Ritz-Carlton team member, you will be empowered to engage creatively and compassionately with your work, creating memorable moments both for guests and colleagues. This role is your chance to contribute to a world-class luxury hotel brand while growing professionally in a nurturing, globally recognized hospitality leader.