Restaurant Event & Sales Coordinator

Marriott International is a global leader in the hospitality industry, recognized for its commitment to delivering exceptional experiences through its extensive portfolio of hotel brands. Among these, JW Marriott stands out as a luxury brand known for its elegant properties located in key gateway cities and unique resort destinations worldwide. JW Marriott not only prioritizes guest satisfaction but also places a significant focus on the well-being and growth of its associates, fostering an inclusive and supportive work environment where every team member can thrive. The company emphasizes diversity, inclusion, and a genuine celebration of cultural backgrounds, which enriches the workplace and aligns with its core values of respect and excellence.

The Sales & Marketing Support role at JW Marriott Orlando is a full-time, non-management position based at 4040 Central Florida Parkway, Orlando, Florida. This role is integral to the smooth operation of the sales and marketing departments, providing essential administrative assistance that supports the broader goals of revenue generation and brand promotion. The position requires a detail-oriented individual capable of handling a variety of office tasks that contribute to the effectiveness of sales processes and client communications.

In this role, responsibilities include managing general office duties such as filing, email correspondence, typing, faxing, and copying. The Sales & Marketing Support associate works closely with the sales team by preparing crucial sales-related documents, including proposals, contracts, and banquet event orders, ensuring that all materials are accurate and professionally presented. Additionally, they are responsible for gathering and assembling promotional materials to enhance brand awareness internally and externally, contributing to the consistent image Marriott is known for.

The position demands proficiency in using sales software to enter, retrieve, reconcile, and verify important data such as commissions, leads, and third-party information. This role also acts as the initial contact point for clients, handling inquiries about hotel facilities, rates, room types, packages, promotions, special events, and restaurants, thereby playing a vital role in customer service and satisfaction.

The Sales & Marketing Support associate must adhere strictly to company policies, maintain professional appearance and confidentiality, and protect company assets. They are expected to engage with guests warmly and professionally, addressing service needs proactively and maintaining high standards of communication through clear language and proper etiquette. This role fosters teamwork by maintaining positive relationships with colleagues, supporting common objectives, and responding constructively to concerns.

Overall, this position offers an excellent opportunity for individuals seeking to build a career in the hospitality industry's sales and marketing sector within a prestigious luxury brand. Marriott International's commitment to associate development means that employees have access to training, recognition, and career progression opportunities, all within an environment dedicated to quality service and associate well-being. The role is designed for an energetic professional who enjoys multitasking and contributing to a collaborative team aimed at elevating the guest experience through wonderful hospitality, always.