Restaurant Delivery Driver

Potbelly Sandwich Shop is a well-established fast-casual restaurant brand known for its unique and delicious menu offerings, including toasted sandwiches, salads, and shakes. Founded with a commitment to quality and customer satisfaction, Potbelly has grown to become a favorite local and national dining destination. The Wilmington, NC location at 2515 S. 17th Street continues this tradition by offering a welcoming environment where customers enjoy fresh, handcrafted products in a friendly setting. Potbelly emphasizes a strong culture grounded in behaviors and values such as integrity, teamwork, accountability, and positive energy, making it a great place for employees to thrive and develop their careers. This part-time position, reporting to the General Manager, presents an opportunity to join a vibrant team culture dedicated to delivering exceptional customer experiences.

The role of a Delivery Driver at Potbelly Sandwich Shop is pivotal to ensuring customer satisfaction by executing timely and safe deliveries of Potbelly’s high-quality products. The delivery driver not only serves as the face of the brand but also embodies the company’s values through every interaction with customers. Responsibilities include providing quick and friendly delivery service, handling customer concerns professionally, and ensuring orders are delivered accurately and on time. When not engaged in delivery duties, the Delivery Driver may also assist with various shop tasks such as preparing finished products, restocking inventory, cleaning, operating the cash register, and providing overall customer service within the store. Physical demands include the ability to stand or walk for extended periods, operate a licensed motor vehicle safely, and handle items up to 50 pounds. The working environment may vary between warm and cool conditions and requires tolerance for noise and potential allergens commonly found in food service settings. This role demands excellent driving skills, a valid driver’s license, and a clean driving record. The position offers an excellent opportunity for individuals who enjoy a dynamic work environment, value teamwork, and have a passion for delivering great food and service to customers. This job is classified as part-time and nonexempt, making it ideal for students, individuals seeking supplemental income, or those who are passionate about working in the food service and delivery industry.