Restaurant Customer Service Team Member

Jason's Deli is a well-established family-owned restaurant business that has built a strong reputation within its communities since 1976. Known for its commitment to quality food and exceptional customer service, Jason's Deli operates with the core belief that employees are the foundation of its success. The company prides itself on creating a nurturing and empowering work environment where employees are encouraged to grow both professionally and personally. This dedication is reflected in their thoughtfully designed Career Path program, established in 2018, which is a self-paced, gradual progression system that allows new employees to advance all the way to managing partner level. This program not only supports career development but also ensures that employees feel valued and recognized for their contributions.

Jason's Deli’s culture centers around inclusion, diversity, and engagement, making it a great place to work where everyone can be their authentic selves. The company works actively in collaboration with local and national organizations to promote inclusion and equality, which is an integral part of its mission and values. Embracing a diverse workforce helps Jason's Deli better understand its customer base, make more informed decisions, and maintain its position as a community favorite. Employees are encouraged to share their passion for serving customers, preparing quality food safely, and contributing to an environment of Out-of-This-World hospitality. This is exemplified by founder Joe Tortorice Jr.'s philosophy: "We're in the people business. We just happen to make sandwiches."

The Restaurant Customer Service Team Member role at Jason's Deli is pivotal in maintaining the high standards for which the company is known. Individuals in this position must be highly organized and efficient, able to handle multiple takeout and delivery orders accurately while ensuring a superior dining experience in a fast-paced setting. Employees are expected to anticipate customer needs, work effectively with team members, and maintain cleanliness and sanitation throughout the deli and dining areas. The role demands stamina and physical capability to stand for extended periods, perform tasks quickly, and adapt to temperature fluctuations. It also requires adherence to health and safety guidelines to guarantee the well-being of both employees and customers.

This position offers competitive pay ranging from $10 to $15 per hour plus tips, reflecting the company's commitment to rewarding hard work and dedication. Flexibility is a key feature of the job, allowing team members to balance work with personal commitments. Beyond wages, Jason's Deli provides substantial benefits including health, dental, and vision insurance, paid vacation and holidays, a 401K plan, tuition reimbursement, food discounts, and free uniforms. These benefits contribute to a comprehensive employee experience designed to support well-being, career advancement, and overall satisfaction.

Overall, working at Jason's Deli means joining a supportive team where self-motivation, growth, and delivering excellent customer service are deeply valued. The company fosters a workplace that champions diversity, encourages community involvement, and seeks to make every customer happy through nourishing body, mind, heart, and spirit. Team members who embrace these values and demonstrate results-oriented behavior will find ample opportunities to thrive and succeed in this dynamic, customer-focused environment.