Dunkin' logo

Restaurant Crew and Shift Leader

Job Overview

briefcase

Employment Type

Full-time
Part-time
clock

Work Schedule

Flexible
diamond

Benefits

career development and growth
training and ongoing development opportunities
Healthcare benefits
tuition discounts
Free beverages
Free Meals

Job Description

SAWS LLC is a dynamic franchisee of the renowned Dunkin' brand, known for its extensive network of coffee and baked goods restaurants across the United States. As an independently owned and operated Dunkin' franchise, SAWS LLC prides itself on delivering exceptional customer experiences through a dedicated team that values quality, service, and community connection. With plans to expand from 7 to 20 stores over the next several years, the company is committed to growth while maintaining the core values that have made Dunkin' a beloved brand nationwide.

At SAWS LLC, the work environment is vibrant and engaging, offering employees a place where they can thrive professionally and personally. The company emphasizes career development, continuous training, and a supportive culture that fosters success at all levels. Employees enjoy a variety of benefits including healthcare options for eligible staff, tuition discounts, and complimentary beverages and meals, creating an attractive and supportive workplace.

The Crew and Shift Lead positions at SAWS LLC are perfect opportunities for individuals who are energetic, fun-loving, and passionate about customer service. These roles are integral to the operation and growth of the company as they directly influence the quality of customer interactions and contribute to the efficient running of the stores. Crew Members are expected to embrace Dunkin's high standards of service and product quality while Shift Leads carry additional responsibilities such as supervising team members and ensuring the smooth operation of shifts.

SAWS LLC encourages internal promotion and professional growth, allowing employees to build lasting relationships and develop their skills within a fast-paced retail environment. The company values reliability, friendliness, and a strong work ethic, ensuring that team members take pride in their work and contribute to a positive customer experience. With a focus on both individual and company growth, SAWS LLC offers a rewarding career path for motivated candidates looking to be part of a nationally recognized brand with a local community feel.

Job Requirements

  • Friendly, energetic and reliable
  • Excellent customer service skills
  • Food handler's card required
  • Ability to work under pressure and in a fast-paced environment
  • Available to work flexible hours including early mornings, evenings and weekends
  • Ability to stand for extended periods
  • Must be legally eligible to work in the United States

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous retail or food service experience beneficial
  • Strong communication and interpersonal skills
  • Ability to work a flexible schedule including weekends and holidays
  • Leadership skills for Shift Lead positions
  • Food handler's card preferred

Job Duties

  • Provide excellent customer service
  • Prepare and serve food and beverages according to Dunkin' standards
  • Maintain cleanliness and organization of the store
  • Operate cash registers and handle transactions accurately
  • Support Shift Lead in managing team during shifts
  • Ensure compliance with food safety regulations
  • Assist in training new employees

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef