Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.00 - $16.08
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Work Schedule

Flexible
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Benefits

401k plan
RRSP plan
Premium pay for holidays worked
Paid PTO Plans
Tuition Reimbursement
Adoption assistance
Incentive and rewards programs

Job Description

7-Eleven is a globally recognized brand and one of the largest convenience store chains, boasting over 86,000 locations worldwide. As an iconic family of brands, 7-Eleven leads the way in revolutionizing convenience, dining, and fuel experiences through innovative technology and an unwavering commitment to customer satisfaction. The company prides itself on being the customer’s first choice by continually evolving its service offerings and creating a shopping environment that is fast, friendly, clean, and welcoming.

At 7-Eleven, the culture is centered around empowering employees to "activate awesome," providing them with opportunities to make a meaningful impact in their stores and communities every day. The company fosters a dynamic workplace where growth and leadership are encouraged, making it an excellent place for those eager to develop their careers in retail and customer service sectors.

The role of Restaurant Team Member at 7-Eleven offers a unique opportunity to be part of a fast-paced, engaging environment where customer service excellence is paramount. This entry-level position focuses on delivering prompt, efficient, safe, and courteous quality food service to guests. While previous experience in cashiering, customer service, retail sales, or foodservice can be beneficial, it is not a requirement, making this an accessible entry point for individuals looking to start or grow their career in the hospitality or retail fields.

Restaurant Team Members are vital contributors who help maintain the high standard of food safety and quality that 7-Eleven customers expect. They ensure that all food items are properly prepared and presented, maintaining freshness and adherence to health code regulations. Additionally, team members handle cash transactions accurately and employ suggestive selling techniques to promote 7-Eleven’s loyalty rewards program, enhancing the overall customer experience.

Beyond the immediate duties, this role offers considerable growth potential through 7-Eleven’s strong "promote from within" philosophy. Employees receive comprehensive training designed to build confidence and capability, empowering them to deliver excellent customer service consistently. The company also offers flexible scheduling to accommodate various lifestyles and commitments, making it easier for employees to balance work and personal life.

Compensation for the Restaurant Team Member ranges from $12.00 to $16.08 per hour, reflecting 7-Eleven’s commitment to providing a competitive wage within the convenience retail industry. Additional benefits include paid time off (subject to eligibility), premium pay for holidays worked, tuition reimbursement programs including GED support, adoption assistance (US only), and exciting incentive and rewards programs that recognize employee achievements.

Diversity and inclusion are foundational at 7-Eleven, as the company is an equal opportunity employer dedicated to creating a workplace where everyone can thrive, including individuals with diverse backgrounds and experiences. The company also adheres to fair hiring practices, such as compliance with the Los Angeles Fair Chance Initiative for Hiring, ensuring opportunities are accessible to all qualified candidates.

In summary, the Restaurant Team Member position at 7-Eleven is an ideal opportunity for those seeking a rewarding career in customer service within a world-leading convenience brand. Employees are equipped to succeed through robust training, flexible work arrangements, and a supportive environment that values growth and excellence. By joining 7-Eleven, you are not only contributing to the everyday convenience and satisfaction of customers but also laying a foundation for future career advancement within a trailblazing company.

Job Requirements

  • A desire for meeting and exceeding customer expectations on every visit
  • Commitment to maintaining a clean, safe environment
  • Ability to ensure proper preparation, presentation, and freshness of foodservice products
  • Ability to follow proper health code guidelines
  • Excellence in cash handling and suggestive selling
  • Desire to be a brand ambassador and promote loyalty rewards
  • Ability to multitask, perform repeated bending, standing, and reaching, and occasionally lift up to 50 pounds

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in cashiering, customer service, retail sales, or foodservice is a plus but not required
  • Strong commitment to customer service excellence
  • Ability to follow food safety and health guidelines
  • Excellent communication and interpersonal skills
  • Ability to multitask effectively in a fast-paced environment
  • Physical capability to perform job duties including lifting up to 50 pounds

Job Duties

  • Provide prompt, efficient, safe, and courteous quality food service to guests
  • Ensure proper preparation, presentation, and freshness of all foodservice products
  • Follow proper health code guidelines
  • Handle cash transactions accurately
  • Utilize suggestive selling techniques to promote the loyalty rewards program
  • Maintain a clean, safe environment ensuring the store is customer ready
  • Perform repeated bending, standing, and reaching, and occasionally lift up to 50 pounds

Job Criteria

Experience

Entry Level (1-2 years)


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