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Restaurant Crew

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
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Benefits

401k plan
RRSP plan
Premium pay for holidays worked
Paid Time Off
Tuition Reimbursement
Adoption assistance
Incentive and rewards programs

Job Description

7-Eleven is a globally recognized leader in the convenience retailing industry, boasting over 86,000 locations worldwide. Known for revolutionizing convenience stores, fuel services, and quick-service restaurants, 7-Eleven combines cutting-edge innovation with a commitment to customer-centric service. Operating across the United States, Canada, and other countries, the brand has become a household name, synonymous with accessibility, variety, and quality. Their stores serve millions of customers daily, providing a wide array of products and services that exceed consumer expectations. 7-Eleven's workplace culture emphasizes empowerment, growth, and community impact, inviting employees to "activate awesome" by contributing meaningfully to their teams and neighborhoods.

The role of Restaurant Crew (Team Member) at 7-Eleven, specifically located at Rochester Hills, Michigan, is an entry-level position designed for individuals passionate about fast-paced work environments and customer service. This position plays a crucial part in delivering prompt, efficient, safe, and courteous food service to guests, ensuring that each customer’s experience is enjoyable and memorable. As a Restaurant Team Member, you will engage in various responsibilities, including food preparation, maintaining cleanliness, handling cashier duties, and promoting 7-Eleven’s loyalty rewards program. Experience in cashier, customer service, retail sales, or foodservice is advantageous but not mandatory, making this a great opportunity for those starting their career or seeking to expand their skills in the hospitality and retail industry.

7-Eleven is committed to employee success through thorough training programs that build confidence and professional competence. The company strongly believes in promoting from within, offering various advancement opportunities across all employment levels. One significant benefit of working at 7-Eleven is the flexibility in scheduling, which helps accommodate different lifestyles and commitments. This adaptability makes the Restaurant Crew role ideal for students, part-time workers, or anyone looking for a dynamic schedule.

Benefits at 7-Eleven include 401k and RRSP plans depending on the country, premium pay for holidays, paid time off (subject to eligibility), tuition reimbursement including GED support, adoption assistance for US employees, and exciting incentive and rewards programs. These benefits reflect 7-Eleven’s investment in the long-term well-being and development of its workforce.

The Restaurant Crew role requires a strong desire to meet and exceed customer expectations while maintaining a clean, safe environment. It also demands good multitasking abilities, physical stamina for bending, standing, reaching, and lifting up to 50 pounds occasionally. Adherence to proper health code guidelines and excellence in cash handling and suggestive selling techniques are essential for success in this position. Ultimately, this role offers a chance to be a brand ambassador and actively promote the store’s products and rewards programs, contributing to the overall brand reputation and customer loyalty. 7-Eleven’s inclusive workplace policy underscores its dedication to diversity and equal opportunities, ensuring a supportive and respectful environment for all employees.

Job Requirements

  • Desire to meet and exceed customer expectations
  • Commitment to maintaining a clean and safe environment
  • Ability to ensure proper food preparation and presentation
  • Adherence to health code guidelines
  • Excellence in cash handling
  • Ability to perform physical tasks including bending, standing, reaching, and lifting up to 50 pounds
  • Willingness to promote brand and loyalty programs

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in cashier, customer service, retail sales, or foodservice is an asset but not required
  • Ability to provide excellent customer service
  • Familiarity with health and safety regulations
  • Strong interpersonal and communication skills
  • Ability to multitask and work in a fast-paced environment

Job Duties

  • Provide prompt, efficient, safe, and courteous food service
  • Handle cashier responsibilities and customer transactions
  • Maintain store cleanliness and safety standards
  • Ensure proper food preparation, presentation, and freshness
  • Follow health code guidelines rigorously
  • Utilize cash handling and suggestive selling techniques effectively
  • Promote loyalty rewards program and act as a brand ambassador

Job Criteria

Experience

Entry Level (1-2 years)


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