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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $51,200.00 - $66,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
The hiring establishment is a distinguished restaurant that not only provides exquisite dining experiences but also offers catering services for special events, corporate functions, and private gatherings. This restaurant prides itself on delivering exceptional quality, service, and guest experiences, making it a reputable venue in the hospitality industry. As a full-service establishment, the restaurant is committed to excellence in every aspect of event catering and hospitality service. It embraces a dynamic and customer-focused approach to ensure every event is memorable and exceeds client expectations.
The role of the Restaurant Catering & Sales Manager is critical to the establishment's success. T... Show More
The role of the Restaurant Catering & Sales Manager is critical to the establishment's success. T... Show More
Job Requirements
- associate's degree in event planning/catering and/or a minimum of three years of experience in an event planning management role in a catering establishment/venue
- certification in food service sanitation as mandated by the state of Wisconsin
- ability to work flexible hours including evenings, weekends, and holidays as required by the club's and restaurant operations
- ability to stand or walk for extended periods during site visits and service hours
- ability to sit for prolonged periods when performing administrative duties, attending meetings, or managing correspondence
- ability to lift, carry, or move items up to 25 pounds
- ability to bend, reach, stoop, and climb stairs
- manual dexterity and visual acuity to operate computer, phone, and other office or event equipment
- ability to communicate clearly and professionally in person, by phone, and in writing
- a valid driver's license and acceptable driving record
- must maintain a polished, professional appearance consistent with company brand and standards
Job Qualifications
- Experience with information systems related to event planning management or catering sales management
- associate's degree in event planning/catering and/or a minimum of three years of experience in an event planning management role in a catering establishment/venue
- certified in food service sanitation as mandated by the state of Wisconsin
- strong partnering, influencing, and relationship-building skills
- proven ability to manage multiple priorities, work under pressure, and meet deadlines
- self-starter with excellent organizational and problem-solving skills
- able to build relationships at all levels of the organization, members, and guests
- exceptional interpersonal, oral, presentation, and written communication skills
- ability to work in a fast-paced, changing environment with the ability to remain calm under pressure
- demonstrated strong performance analytical, innovative and critical thinking skills
- proficient in computer systems and software used for member management and event planning
- excellent attention to detail and project management skills
Job Duties
- Drive catering and event revenue by proactively identifying, qualifying, and securing new business opportunities with a focus on high-value accounts and repeat clientele
- serve as the primary point of contact for clients from initial inquiry through post-event follow-up ensuring a seamless high-touch experience that builds long-term loyalty
- plan, coordinate, and execute all aspects of catered events including space planning, menu selection, tastings, rentals, audiovisual needs, and event logistics
- develop and present customized proposals, pricing, and contracts
- manage negotiations and ensure timely and accurate execution of agreements
- conduct property tours, sales calls, and participate in outreach efforts such as sales blitzes to promote catering offerings and generate new leads
- actively upsell food, beverage, and enhancements to maximize revenue while aligning with client needs and event objectives
- collaborate closely with culinary, operations, and service teams to ensure clear communication and flawless execution of all event details
- oversee event-day coordination as needed ensuring all elements are delivered to standard and resolving any issues promptly and professionally
- ensure accurate billing including posting of charges, invoice review, and presentation of final bill
- follow up with clients to confirm satisfaction and identify future opportunities
- develop and maintain strong relationships within the local community, businesses, and organizations to expand the catering client base
- monitor and manage a pipeline of catering opportunities maintaining accurate records and tracking progress toward individual and team revenue goals
- prepare and deliver sales presentations and provide regular reporting on sales activity, forecasts, and performance metrics
- partner with internal teams and leadership to align on sales strategies, priorities, and business development initiatives
- attend and actively participate in sales and management meetings
- perform all other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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