
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $16.90 - $22.44
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k
flexible schedule
Employee assistance program
Job Description
Urban Plates is a rapidly growing fast-casual restaurant chain founded in 2011 in Del Mar, California, by two food industry veterans dedicated to changing the way the world eats. The company offers a compelling blend of wholesome, clean food cooked from scratch using high-quality, sustainably grown, and ethically treated ingredients. Known for its vibrant and welcoming atmosphere, Urban Plates has expanded to 22 locations across California, creating a unique dining experience that combines the energy of an open kitchen with the comfort of a neighborhood restaurant. Their mission is to make craveable, healthy meals accessible to all, while fostering a workplace culture that values growth, learning, and personal development.
The Hospitality Team Member (Front of House) role is an essential position at Urban Plates, located at 1923 Calle Barcelona, Carlsbad, CA. This position is hourly paid with a rate ranging from $16.90 to $22.44 per hour with the potential to earn tips. It offers a valuable opportunity for individuals seeking flexible scheduling, paid training, and a supportive environment focused on career advancement. As a Hospitality Team Member, you will play a critical role in providing superior guest service, ensuring cleanliness and orderliness in dining and restroom areas, and acting as a knowledgeable guide for guests navigating the service line and dining spaces.
Urban Plates is committed to investing in its employees, providing industry-leading training programs for both Front of House and Back of House teams. This commitment includes paid position training and cross-training opportunities designed to help associates grow personally and professionally. The company fosters a culture that empowers employees with the tools and clarity needed to succeed, offering honest and timely feedback to enhance performance and create a sense of belonging. The position provides meaningful connections with the community by serving world-class meals that are crafted fresh and served with kindness. Urban Plates also emphasizes work-life harmony through flexible shift scheduling and a beautifully designed restaurant environment that employees can be proud of each day.
Team members benefit from a comprehensive package that includes a new health and wellness plan available to all for twelve dollars per month, covering healthcare and wellness services such as counseling, teladoc, dental discounts, hearing care, fitness memberships, contact lenses, and diabetic supplies. In addition, employees earn tips on top of their hourly pay and have the opportunity to receive additional compensation through the Team Member recognition program. Benefits extend to health insurance options (HMO and PPO), dental and vision insurance, life and AD&D coverage, long-term disability, an employee assistance program, accident and hospital indemnity insurance, flexible spending accounts, pet insurance, and a 401k plan for those who qualify.
Urban Plates prioritizes diversity and equal opportunity, welcoming individuals of all backgrounds and ensuring a supportive and inclusive hiring process. The company also offers reasonable accommodations for disabilities and religious needs, highlighting its commitment to workplace equity and respect. This role is ideal for candidates who value meaningful work, excellent guest service, and a positive, dynamic restaurant environment where they can build a long-term career. If you are passionate about food, people, and professional growth, Urban Plates invites you to join their team and be part of a movement changing the way the world eats, one plate at a time.
The Hospitality Team Member (Front of House) role is an essential position at Urban Plates, located at 1923 Calle Barcelona, Carlsbad, CA. This position is hourly paid with a rate ranging from $16.90 to $22.44 per hour with the potential to earn tips. It offers a valuable opportunity for individuals seeking flexible scheduling, paid training, and a supportive environment focused on career advancement. As a Hospitality Team Member, you will play a critical role in providing superior guest service, ensuring cleanliness and orderliness in dining and restroom areas, and acting as a knowledgeable guide for guests navigating the service line and dining spaces.
Urban Plates is committed to investing in its employees, providing industry-leading training programs for both Front of House and Back of House teams. This commitment includes paid position training and cross-training opportunities designed to help associates grow personally and professionally. The company fosters a culture that empowers employees with the tools and clarity needed to succeed, offering honest and timely feedback to enhance performance and create a sense of belonging. The position provides meaningful connections with the community by serving world-class meals that are crafted fresh and served with kindness. Urban Plates also emphasizes work-life harmony through flexible shift scheduling and a beautifully designed restaurant environment that employees can be proud of each day.
Team members benefit from a comprehensive package that includes a new health and wellness plan available to all for twelve dollars per month, covering healthcare and wellness services such as counseling, teladoc, dental discounts, hearing care, fitness memberships, contact lenses, and diabetic supplies. In addition, employees earn tips on top of their hourly pay and have the opportunity to receive additional compensation through the Team Member recognition program. Benefits extend to health insurance options (HMO and PPO), dental and vision insurance, life and AD&D coverage, long-term disability, an employee assistance program, accident and hospital indemnity insurance, flexible spending accounts, pet insurance, and a 401k plan for those who qualify.
Urban Plates prioritizes diversity and equal opportunity, welcoming individuals of all backgrounds and ensuring a supportive and inclusive hiring process. The company also offers reasonable accommodations for disabilities and religious needs, highlighting its commitment to workplace equity and respect. This role is ideal for candidates who value meaningful work, excellent guest service, and a positive, dynamic restaurant environment where they can build a long-term career. If you are passionate about food, people, and professional growth, Urban Plates invites you to join their team and be part of a movement changing the way the world eats, one plate at a time.
Job Requirements
- Minimum age 18 or older
- ability to stand and walk for extended periods
- flexible availability including evenings, weekends, and holidays
- ability to lift up to 25 pounds
- commitment to maintaining cleanliness and safety standards
- ability to work collaboratively with team members
- legal authorization to work in the United States
Job Qualifications
- High school diploma or equivalent preferred
- prior customer service or hospitality experience beneficial
- strong communication and interpersonal skills
- ability to work in a fast-paced environment
- team-oriented mindset
- positive attitude toward learning and development
- comfortable handling cash and POS systems
Job Duties
- Deliver superior guest service
- process payment transactions accurately
- maintain cleanliness of front-of-house dining areas, patios, and restrooms
- suggest and upsell beverages and pastries
- guide guests through service line and dining experience
- ensure a welcoming and positive atmosphere
- participate in cross-training and ongoing learning opportunities
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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