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Restaurant Captain/Assistant General Manager

Honolulu, HI, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $35.00 - $40.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee meals and discounts
opportunities for career growth
Professional Development

Job Description

Supreme Dumplings is a renowned Taiwanese restaurant located in Honolulu, HI, specifically at the Ala Moana Center. This establishment prides itself on delivering authentic Taiwanese culinary experiences, focusing on Xiao Long Bao, a traditional delicacy tracing back over 1,000 years to China’s Song Dynasty. At Supreme Dumplings, every dish is crafted with reverence to heritage and meticulous craftsmanship, using traditional cooking methods that preserve the cultural essence and authenticity of their offerings. The restaurant is committed to quality, exceptional service, and creating memorable dining experiences for guests, aiming to become a beacon of Taiwanese culinary heritage in Honolulu. With a... Show More

Job Requirements

  • Minimum 2 years of experience in customer service, food service, or a related field
  • High school diploma or GED required
  • Valid food handler's permit or willingness to obtain one
  • Ability to stand and walk for extended periods
  • Comfortable working in variable temperatures and around chemicals, smoke, or airborne particles

Job Qualifications

  • Minimum 2 years of experience in customer service, food service, or a related field
  • High school diploma or GED required
  • Valid food handler's permit or willingness to obtain one
  • Alcohol server permit preferred
  • Strong attention to customer needs and detail-oriented service mindset
  • Excellent verbal communication and leadership skills
  • Ability to perform effectively in a fast-paced environment
  • Strong training, coaching, and team development abilities
  • Solid organizational and problem-solving skills
  • Ability to stand and walk for extended periods
  • Comfortable working in variable temperatures and around chemicals, smoke, or airborne particles

Job Duties

  • Greet and assist guests with a friendly and professional demeanor
  • respond appropriately to feedback and concerns
  • train team members and uphold company standards in food preparation, service, and cleanliness
  • monitor food quality and manage food cost controls
  • communicate daily goals and support team members during busy shifts
  • coordinate schedules, cleaning checklists, inventory, and supply orders
  • resolve operational issues promptly, including guest concerns and training gaps

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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