Restaurant Captain/Assistant General Manager

Supreme Dumplings is a renowned Taiwanese restaurant located in Honolulu, HI, specifically at the Ala Moana Center. This establishment prides itself on delivering authentic Taiwanese culinary experiences, focusing on Xiao Long Bao, a traditional delicacy tracing back over 1,000 years to China’s Song Dynasty. At Supreme Dumplings, every dish is crafted with reverence to heritage and meticulous craftsmanship, using traditional cooking methods that preserve the cultural essence and authenticity of their offerings. The restaurant is committed to quality, exceptional service, and creating memorable dining experiences for guests, aiming to become a beacon of Taiwanese culinary heritage in Honolulu. With a vibrant atmosphere and a dedication to excellence, Supreme Dumplings provides both guests and team members with moments of joy, reflecting their core mission of quality, service, and value.

The role of Restaurant Captain/Assistant Manager at Supreme Dumplings is a pivotal leadership position that supports the General Manager in the daily operations of the restaurant. This role involves enforcing Standard Operating Procedures (SOPs), ensuring the team’s continuous training, and guaranteeing that guests receive exceptional service. The Restaurant Captain not only leads by example but also energizes and motivates the team to meet and exceed operational standards consistently. With an hourly wage ranging from $35 to $40, determined by experience, skills, and internal equity, this position offers competitive compensation. The role requires a hands-on leader capable of handling multiple responsibilities, such as managing guest interactions, maintaining food quality, optimizing food costs, coordinating staffing and schedules, and resolving operational challenges swiftly. Candidates will also be involved in training programs, quality control, equipment maintenance, and inventory management. The position includes comprehensive training lasting 6 to 8 weeks in Seattle prior to opening. Supreme Dumplings values candidates who demonstrate strong leadership, effective communication, a customer-oriented mindset, and the ability to thrive in a fast-paced environment. This opportunity not only allows for acting management duties but also supports professional growth and development within a dynamic dining environment, reflecting Supreme Dumplings’ commitment to career advancement and team excellence.