Restaurant Captain - Shift Supervisor

MOD Pizza is a vibrant and inclusive fast-casual restaurant chain known for its approach of personalizing every pizza to the unique preferences of each customer. Founded on the principles that every ingredient matters and every individual is valued, MOD Pizza commits itself not only to great food but also to creating a welcoming space where diversity and community engagement are at its core. With a strong focus on individuality and inclusiveness, MOD fosters an environment where everyone, whether guest or employee, feels that they belong and can express their authentic selves.

This establishment is more than just a place to enjoy customizable pizzas; it is a platform for spreading "MODness"—an uplifting culture that empowers people through collective effort and excellent service. MOD’s restaurants are designed to be positive spaces that celebrate the joy of food and the power of community spirit. They believe that each pizza is not just a meal but a way to power possibilities and support the neighbors, which shows in their commitment to giving back through various community initiatives.

The role available is for a Shift Supervisor as part of MOD’s Restaurant Leadership team. This position is pivotal in directing the Squad Crew to deliver an exceptional dining experience characterized by radical style and personalization. The Shift Supervisor leads by example, embodying the core values of MOD by demonstrating outstanding service and fostering a positive atmosphere where guests can enjoy their individualized pizzas and salads. This leadership position involves coaching and mentoring the crew to maintain high energy levels and a vibrant store culture during shifts.

Compensation for this role is competitive, with a wage of $18.50 per hour plus tips, reflecting the importance of the position in maintaining MOD’s reputation for quality and hospitality. In addition to monetary rewards, this role offers various benefits including medical, dental, and vision insurance eligibility based on hours worked, paid sick and vacation time, participation in a 401(k) retirement plan, free meals during shifts, pet insurance, discounted gym memberships, and free counseling sessions, ensuring well-rounded support for employee health and wellbeing.

The Shift Supervisor will have responsibilities that include setting the example through leadership, creating a customer-focused atmosphere referred to as the "MOD vibe," and training and coaching other leaders and crew members on operational standards and store tasks. This role works in close partnership with the General Manager to engage with the wider community and promote MOD’s inclusive culture. Leadership at MOD is a growth-oriented role, with over 70% of leaders promoted from within, indicating strong opportunities for career advancement within the company.

In summary, working at MOD Pizza as a Shift Supervisor means joining a dynamic team committed to personalized food experiences, community impact, and cultivating a workplace where every individual can thrive. This is an opportunity to lead by influence, champion customer service, and contribute to a culture where every pizza and person is welcome.