Restaurant Captain

Job Overview

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Employment Type

Hourly
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests across 15 countries every day. With a steadfast commitment to enriching and nourishing lives, Aramark operates with a mission rooted in service and a strong dedication to doing great things for its employees, partners, communities, and the planet. The company fosters an inclusive workplace culture where every employee is valued equally and encouraged to contribute without discrimination based on race, color, religion, national origin, gender, disability, or other legally protected characteristics. Aramark's vision emphasizes career development, passion, and professional growth, making it a sought-after employer for those looking to thrive in a dynamic and supportive environment.

The role of Restaurant Captain - Bar & FOH Operations at Aramark is an hourly leadership position focused on ensuring exceptional guest experiences through superior front-of-house (FOH) service, specifically managing bar operations. This position requires someone who can efficiently supervise daily bar functions while maintaining the highest standards of quality, safety, and operational excellence. The Restaurant Captain acts as a pivotal floor leader, guiding and supporting FOH team members such as bartenders and service staff to deliver seamless service during busy, fast-paced shifts.

Key responsibilities include overseeing cocktail preparation with strict adherence to recipe consistency and presentation standards, providing informed recommendations on food and beverage pairings, and ensuring compliance with responsible alcohol service policies. The role also involves maintaining cleanliness and organization in both the bar and FOH areas, assisting with inventory control, managing cash handling during opening and closing duties, and collaborating effectively with back-of-house (BOH) and management teams. The Restaurant Captain also steps into direct service roles when needed to uphold service quality. This position offers an excellent opportunity for candidates with 2 or more years of restaurant experience, including previous bartending and leadership roles, looking to advance their careers in hospitality management within a globally recognized company dedicated to ethical practices and employee growth.

Job Requirements

  • 2+ years of restaurant experience
  • Prior bartending experience required
  • Flexible schedule including nights weekends and holidays

Job Qualifications

  • Previous restaurant leadership or bartending experience required
  • Strong knowledge of cocktail preparation and bar operations
  • Knowledge of food and alcohol pairings
  • Ability to lead in a fast-paced environment
  • Strong communication and customer service skills
  • POS and cash handling experience preferred

Job Duties

  • Supervise daily bar operations ensuring adherence to Aramark standards for quality safety and service
  • Oversee cocktail preparation recipe consistency and presentation standards
  • Provide knowledgeable recommendations on food and beverage pairings
  • Act as a floor leader directing FOH staff
  • Support coach and mentor bartenders and service staff
  • Ensure compliance with responsible alcohol service policies
  • Maintain cleanliness and organization of bar and FOH areas
  • Assist with inventory and product control
  • Address and resolve guest concerns
  • Collaborate with BOH and management teams
  • Step into service roles as needed
  • Support opening closing duties including cash handling

Job Criteria

Experience

Mid Level (3-7 years)


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