Restaurant Breakfast Attendant - Embassy Suites PHILADELPHIA AIRPORT
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $15.00 - $1.00
Work Schedule
Day Shifts
Benefits
competitive pay
Employee Discounts
flexible scheduling
Training and development opportunities
Positive work environment
Job Description
This job opportunity is with a reputable hotel that values exceptional guest experiences and outstanding customer service. The hotel offers comfortable accommodations, a wide array of amenities, and is ideally located near popular attractions and local services. The establishment prides itself on creating a welcoming and memorable environment for all guests, with a focus on personalized service and attention to detail. As part of its commitment to excellence, the hotel is seeking motivated individuals to join the concierge team. Employment type for this position is most likely part-time or full-time hourly work, with a starting wage of $15.00 per hour, making it an attractive option for those seeking competitive compensation in the hospitality sector.
The Concierge role is a key position designed to provide a warm and inviting welcome for guests as they enter the concierge lounge. The successful candidate will act as an essential liaison between guests and various hotel departments, facilitating reservations and managing special requests to ensure every need is met with professionalism and care. This role demands excellent interpersonal communication skills, a strong customer service orientation, and the ability to be resourceful and creative when resolving guests' inquiries or challenges.
In addition to guest interaction, this position includes maintaining the cleanliness and organization of the concierge lounge throughout each shift. The Concierge is responsible for picking up dirty dishes and glasses, tending to the kitchenette, and ensuring that floors, furniture, and surfaces remain clean and inviting. Attention to detail and commitment to hygiene are paramount, contributing significantly to the overall guest experience.
Candidates should have the ability to stand and walk for extended periods, demonstrating physical stamina as part of their daily responsibilities. The role requires multitasking and the ability to maintain focus despite interruptions, a high work ethic, and the ability to maintain confidentiality with staff and guests. This is an excellent opportunity for individuals who thrive in fast-paced environments and are passionate about hospitality and customer relations.
The Concierge role is a key position designed to provide a warm and inviting welcome for guests as they enter the concierge lounge. The successful candidate will act as an essential liaison between guests and various hotel departments, facilitating reservations and managing special requests to ensure every need is met with professionalism and care. This role demands excellent interpersonal communication skills, a strong customer service orientation, and the ability to be resourceful and creative when resolving guests' inquiries or challenges.
In addition to guest interaction, this position includes maintaining the cleanliness and organization of the concierge lounge throughout each shift. The Concierge is responsible for picking up dirty dishes and glasses, tending to the kitchenette, and ensuring that floors, furniture, and surfaces remain clean and inviting. Attention to detail and commitment to hygiene are paramount, contributing significantly to the overall guest experience.
Candidates should have the ability to stand and walk for extended periods, demonstrating physical stamina as part of their daily responsibilities. The role requires multitasking and the ability to maintain focus despite interruptions, a high work ethic, and the ability to maintain confidentiality with staff and guests. This is an excellent opportunity for individuals who thrive in fast-paced environments and are passionate about hospitality and customer relations.
Job Requirements
- Ability to stand and walk for extended periods of time
Job Qualifications
- Strong communication skills verbal and written
- Proven customer service skills including ability to be resourceful and creative
- Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
- High work ethic and self-initiative
- Focus and maintain attention to tasks and complete work assignments on time despite frequent interruptions
Job Duties
- Warmly greet and welcome guests in the concierge lounge within 2 minutes of guest arrival
- Act as a liaison between guests and hotel departments by making reservations and following up on special requests
- Maintain an information file on hotel and local services and attractions and recommend them to the guest, suggestively selling hotel amenities and services
- Clean concierge lounge throughout the shift by picking up dirty dishes and glasses and maintaining the kitchenette, including cleaning of floors, furniture and surfaces
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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