Restaurant Bartender House of Blues New Orleans

New Orleans, LA, USA|Onsite

Job Overview

Employment Type

Full-time

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Career development opportunities

Retirement Plan

Employee assistance program

Job Description

Live Nation Entertainment is a global leader in live entertainment, encompassing several prominent divisions including Ticketmaster, Live Nation Concerts, Live Nation Media & Sponsorship, and Artist Nation Management. Ticketmaster is renowned worldwide as the top event ticketing company, having sold nearly 455 million tickets across 145,000 events for over 12,000 clients in 21 countries. Live Nation Concerts stands as the largest live entertainment provider, producing nearly 23,000 shows annually for more than 2,700 artists in 33 countries. Artist Nation Management ranks among the world's foremost artist management firms, representing around 280 artists globally. The combined strength of these businesses powers Live Nation Media & Sponsorship, delivering dynamic music marketing programs across 750 brands and engaging 59 million fans annually through live events and digital platforms.

Within this powerhouse of live entertainment is HOB Entertainment, a division dedicated to operating exceptional club venues nationwide. House of Blues (HOB) venues are celebrated for offering multiple genres of live music including Rock, Hip Hop, Country, Rock en Español, Blues, Jazz, Reggae, and Pop. They are also famed for their southern-style cuisine, juke-joint atmosphere, and the iconic World Famous Gospel Brunch. Known for creating a memorable ambiance, House of Blues venues blend great music with rich culture and culinary excellence.

The role of Bartender at House of Blues is central to maintaining this vibrant, guest-focused environment. This position involves serving both alcoholic and non-alcoholic beverages, as well as food, to guests within a lively restaurant atmosphere. The bartender role requires a cheerful, efficient, and professional manner to ensure guests have a positive and enjoyable experience. Bartenders are expected to engage naturally and warmly with guests, fostering relationships and encouraging repeat business. Responsibilities include mastering beverage preparation following strict venue specifications, handling cash accurately, and maintaining safety and sanitation standards. A key aspect of this role is the responsible service of alcohol, complying with local ordinances and company policies to guard guest safety.

This position demands a blend of interpersonal skills, physical stamina, and the ability to work in a fast-paced and often loud setting typical of live music venues. Candidates must demonstrate an ability to manage multiple drink orders promptly and accurately while maintaining a friendly presence. The role occasionally requires working at special events, further enriching the dynamic work environment. This opportunity is ideal for individuals who are passionate about music, culture, and guest service, and who thrive in energetic, customer-centric atmospheres. Live Nation Entertainment champions diversity, equal employment opportunity, and inclusion, providing a welcoming workplace for all employees. Interested applicants who meet the outlined qualifications and requirements are encouraged to apply online to join a globally respected entertainment company that values dedication and innovation in live event hospitality.

Job Requirements

State or county licensee or certification requirement
Responsible alcohol awareness training certification or equivalent
Ability to work late hours
Flexible schedule
Cash handling experience
Must be able to lift or move up to 25 lbs using proper lifting techniques
Physically able to pass a pour test and a mixology drill
Ability to deal with intoxicated guests in a positive and safety minded manner
Tolerance of all cultures, music and art forms

Job Qualifications

State or county licensee or certification requirement
Responsible alcohol awareness training certification or equivalent
Ability to work late hours
Flexible schedule
Cash handling experience
Must be able to lift or move up to 25 lbs using proper lifting techniques
Skill in interpersonal communication and teamwork
Physically able to pass a pour test and a mixology drill (timed)
Ability to deal with intoxicated guests in a positive and safety minded manner
Tolerance of all cultures, music and art forms
4 years work experience in high volume environment (preferred)
Experience recognizing valid ID's (preferred)
Experience in a live music environment (preferred)

Job Duties

Serve alcoholic and non-alcoholic beverages and food to guests in a restaurant atmosphere with a cheerful attitude and in an efficient, professional manner
Interact with guests in a natural, friendly demeanor
Cultivate regular guests and repeat business
Successfully complete a pour test prior to every shift, where applicable
Suggestively sell both beverages and menu items to guests at the bar
Deliver food items and beverage orders promptly
Prioritize and organize drink orders
Consistently prepare beverages according to standard recipes and venue specifications, abide by all control systems
Record any equipment failure and/or safety hazards in bar log
Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of a manager
Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies
Request proper identification for anyone appearing under 30 years of age
Maintain HOB safety and sanitation standards
Perform Opening/Running/Closing duties according to HOB policy
Prepare guest checks (on point of sales terminal) and process payment according to HOB policy
Maintain bartender bank
Perform cash pull / check out procedures
Maintain appropriate Comp and Spill checks
Required to occasionally work Special Events that are scheduled throughout the venue