Restaurant Bartender

Gulfport, MS, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Exact $20.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Day 1 medical coverage

Dental Insurance

Vision Insurance

401K Matching

Paid Time Off

Tuition Reimbursement

employee recognition programs

Job Description

PENN Entertainment is a leading entertainment and gaming company renowned for its vibrant and fast-paced work environment. The company prides itself on cultivating a culture that values diversity, enthusiasm, and career growth. Employees at PENN Entertainment have the unique opportunity to work alongside a broad spectrum of talented and passionate individuals who are dedicated to delivering exceptional entertainment experiences. The establishment’s mission centers around helping guests find and enjoy more fun, creating memorable moments for all who visit their venues. As part of its commitment to its workforce, PENN Entertainment offers a competitive Total Rewards package that includes wellness programs aimed at improving financial, physical, and mental well-being. The company provides day-one medical coverage, 401(k) matching, and performance-based bonuses, along with generous paid time off that accrues with continued employment. This reflects PENN’s dedication to not only attracting but also retaining top talent by supporting employees' overall well-being and professional development.

Hollywood Casino St. Louis, under the PENN Entertainment umbrella, provides an exciting career opportunity for individuals interested in hospitality and service within the casino and gaming industry. The casino is known for its dynamic and inviting atmosphere, where employees are encouraged to engage with guests, promote events, and contribute to a fun and safe gaming environment. As a Bartender at Hollywood Casino St. Louis, you'll play a crucial role in delivering personalized and professional beverage service to guests, becoming an ambassador of goodwill while supporting the venue’s commitment to quality entertainment and customer satisfaction. This role offers a pay rate starting at $7.50 per hour plus tips, which can bring earnings up to $20 per hour, with shifts varying according to business needs.

The bartender position demands a blend of technical skills, excellent customer service, and the ability to maintain composure in a lively, often crowded setting. Key responsibilities include monitoring guest alcohol consumption, preparing drinks accurately according to recipes, managing cash register transactions, and maintaining cleanliness and organization of the workspace. Bartenders must exhibit strong communication skills, work collaboratively with colleagues such as beverage servers and supervisors, and uphold professional appearance standards as part of the company’s policy. Moreover, the role requires physical capabilities such as mobility, the ability to lift and carry up to 25 pounds, and tolerance for environmental factors like second-hand smoke, noise, and bright lighting.

Overall, working as a bartender at Hollywood Casino St. Louis provides not only a competitive wage and tips but also access to comprehensive benefits starting from day one, including medical, dental, and vision coverage. The casino fosters a supportive and growth-oriented environment with programs such as tuition reimbursement, diversity scholarships, and recognition rewards, positioning itself as an employer of choice for individuals passionate about hospitality, gaming, and customer experience. This role is ideal for proactive, energetic individuals who enjoy working in a fast-paced atmosphere and are committed to delivering memorable service experiences.

Job Requirements

Applicant must be at least 21 years of age
High school diploma or equivalent
Read, write legibly, understand and speak English
Excellent customer service and communication skills
Count money and change correctly
Knows cocktail ingredients and proper mixing and pouring techniques
Available to work required schedule which may include nights, weekends, holidays and overtime as needed
Must meet professional appearance standards as prescribed by company policy
Must be physically mobile with reasonable accommodation
Must be able to respond to visual and oral cues
Able to work in constricting areas
Able to tolerate second-hand smoke, noise, bright lights
Able to work at a fast pace in often crowded/noisy environment
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Job Qualifications

High school diploma or equivalent
Excellent customer service and communication skills
Knows cocktail ingredients and proper mixing and pouring techniques
Able to work nights, weekends, holidays, and overtime as needed
Must meet professional appearance standards as prescribed by company policy
Able to respond to visual and oral cues
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs
Able to work in constricting areas
Able to tolerate second-hand smoke, noise, and bright lights
Able to work at a fast pace in often crowded/noisy environment

Job Duties

Monitors guest consumption of alcohol and intervenes as needed according to guidelines
Serves as ambassador of goodwill while working and at customer and public relations functions
Promotes casino events and programs
Provides personalized service and uses guest name
Resolves service problems according to guidelines
Provides fast, friendly, professional beverage service to casino guests and beverage servers
Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required
Slices and pits fruit as required
Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
Operates a cash register/POS system, ringing proper amount into the register and giving the guest or server the correct change
Accounts for all cash, charge, and complimentary sales according to established procedure
Maintains integrity of all financial controls and responsibilities
Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
Maintains a clean and stocked workstation in accordance with established health and safety guidelines