Restaurant Assistant Server

Fort Worth, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $17.05 - $21.32

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401(k) retirement plan

basic life insurance

supplemental life insurance

Disability insurance

Job Description

Neiman Marcus is a premier luxury retailer renowned for delivering a curated selection of high-end products combined with exceptional customer service. Established as a distinguished brand, Neiman Marcus crafts unique shopping experiences that captivate customers seeking extraordinary and exclusive offerings. The company’s commitment to excellence is showcased through its iconic Neiman Marcus Awards, innovative Fantasy Gifts, seasonal campaigns, and engaging "Retail-tainment" initiatives that elevate the traditional luxury retail experience. Operating across 36 physical stores, robust digital platforms, and remote selling avenues, Neiman Marcus serves a diverse luxury clientele while maintaining a rich heritage of brand building that connects the world’s leading luxury designers with a loyal customer base spanning generations. As part of Saks Global’s portfolio, Neiman Marcus aligns with world-class luxury retail and real estate assets, enhancing its footprint in the luxury market.

This role involves joining Neiman Marcus in Fort Worth, Texas, as a Restaurant Server Assistant, a position fundamental to maintaining the high standards of hospitality the company is known for. This hourly onsite position offers a competitive pay range of $17.05 to $21.32 per hour, reflecting the upscale environment and meticulous service expectations. As a Restaurant Server Assistant, you will play a critical role in ensuring guests receive impeccable food and beverage service, sustaining the luxurious dining ambiance synonymous with the Neiman Marcus brand. Responsibilities include maintaining dining room readiness with precise table setups, delivering food and beverages promptly as directed by kitchen tickets, and ensuring guest satisfaction through attentive service. You will also support both kitchen and waitstaff by managing bus stations and beverage areas, restocking essential items, and assisting with additional service requests. This role demands a keen understanding of fine dining protocols, including correct placement of china, glassware, and flatware, alongside a comprehensive knowledge of culinary terms and food preparation to enhance guest interactions.

The ideal candidate will have prior experience in food and beverage service within an upscale environment, demonstrating an ability to work autonomously while remaining motivated and results-driven. Physical demands such as standing, bending, stair climbing, and lifting up to 35 pounds are part of the daily routine, alongside a need for flexible scheduling, including evenings, weekends, and holidays. Neiman Marcus fosters a dynamic and fast-paced workplace that encourages career advancement within its expansive luxury retail ecosystem, offering comprehensive benefits like medical, dental, and vision insurance, a 401(k) retirement plan, and exclusive employee discounts. Working in this role provides a unique opportunity to contribute to a storied luxury brand while developing professionally in a supportive, inclusive environment committed to diversity and equal opportunity.

Job Requirements

High School diploma or GED preferred
experience in serving food and beverage and following proper table service guidelines
ability to work autonomously
motivated and results-driven
knowledge of proper placement of china glass and flatware for table settings
thorough knowledge of order of service and proper placement of table settings such as china glass flatware food and beverage as indicated by the kitchen ticket and the guidebook
thorough knowledge of food including preparation and culinary terminology
ability to interact graciously with the public and handle multiple duties at the same time
exceptional customer service and problem-solving skills
win together mentality
ability to stand bend climb stairs and lift and carry 35 pounds
willingness to work a flexible schedule including evenings weekends and holidays

Job Qualifications

High School diploma or GED preferred
experience in serving food and beverage and following proper table service guidelines
ability to work autonomously
motivated and results-driven
knowledge of proper placement of china glass and flatware for table settings
thorough knowledge of order of service and proper placement of table settings such as china glass flatware food and beverage as indicated by the kitchen ticket and the guidebook
thorough knowledge of food including preparation and culinary terminology
ability to interact graciously with the public and handle multiple duties at the same time
exceptional customer service and problem-solving skills
win together mentality
ability to stand bend climb stairs and lift and carry 35 pounds
willingness to work a flexible schedule including evenings weekends and holidays

Job Duties

Focuses on table maintenance in the dining room including clearing and re-setting tables
delivers popovers butter and pours water
delivers food and beverage to guests as indicated by kitchen tickets
maintains the bus station and beverage areas
learns table numbers and sections in the dining area
assists kitchen staff and service staff with any service needs such as additional customer requests restocking plates bagging to go orders setting up expediter station
assists waitstaff with any service needs refilling beverages and running food from the kitchen to the dining room as needed
sets up the dining room with key items including but not limited to coffee iced tea and ice
maintains dining room by restocking glasses flatware and linens
participates in daily pre-shift meeting
executes pre-shift post-shift and daily and weekly duties as assigned by supervisor
lifts and moves objects such as tables chairs highchairs etc
cleans and maintains restaurant and workstation
maintains the highest level of hygiene standards including clean pressed uniform jacket and accompanying clothing and shoes clean and professionally styled hair and nails maintained to avoid food contamination risks
reports to work area dressed appropriately and prepared to work with any necessary supplies equipment to perform job duties