Restaurant Assistant Manager

BurgerFi is one of the fastest-growing fast-casual restaurant chains in America, having achieved a remarkable milestone of $100 million in projected system-wide revenues within less than five years since its launch. Founded with a commitment to quality, BurgerFi distinguishes itself through its steadfast dedication to providing better burgers made without steroids, hormones, or antibiotics ever. This commitment not only ensures that their food tastes better but also aligns with healthier eating practices. The brand has rapidly expanded by emphasizing sustainable and environmentally friendly practices, making sure each store is built with earth-conscious features and a low carbon footprint. As an independently owned and operated franchisee of BurgerFi International, LLC, the establishment continues to build on this impressive growth trajectory with a strong focus on community engagement and customer satisfaction.

The Assistant General Manager position at BurgerFi is a critical role designed to support the General Manager in all operational aspects of the restaurant. This role involves overseeing planning, organizing, and training efforts essential to achieving key business metrics such as sales growth, cost management, employee retention, superior guest service, food quality, cleanliness, and sanitation standards. The Assistant General Manager ensures that all daily operations align with BurgerFi’s policies and standards while cultivating a positive and inclusive work environment where all team members are respected and free from harassment. This role also acts as a community ambassador, fostering goodwill towards the BurgerFi brand and promoting its values to guests and neighbors.

As part of the operational duties, the Assistant General Manager will take charge of inventory controls, order processing, and minimizing food waste. They guarantee that all guests enjoy a welcoming atmosphere and receive prompt, courteous, and friendly service at every visit. Maintaining consistency in food preparation and service by following restaurant recipes, portion controls, and cooking standards is a fundamental responsibility. Additionally, this role involves managing labor schedules effectively by anticipating business activity to ensure proper staffing levels while meeting labor cost objectives.

The Assistant General Manager must also enforce compliance with cash handling and reconciliation procedures, oversee cleaning and sanitation of both kitchen and dining areas, and ensure that all restaurant equipment remains in excellent working condition through regular inspections and preventative maintenance. Administrative tasks such as preparing reports, schedules, and other documentation must be completed accurately and timely.

Knowledge of federal, state, and local regulations regarding health, safety, and labor is essential, as is the ability to administer company policies fairly and consistently concerning employee performance and conduct. This person must be proactive in resolving customer complaints, maintaining a high level of guest satisfaction, and supporting the overall success of the restaurant. Excellent leadership, communication, and organizational skills are required to thrive in this vital supporting managerial role at BurgerFi.