Restaurant Assistant Manager

Tuscaloosa, AL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Dental Insurance

Health savings account

Referral program

Paid training

Disability insurance

401(k) matching

Opportunities for advancement

Vision Insurance

Life insurance

Paid holidays

Health Insurance

Paid Time Off

Job Description

Zaxbys is a vibrant and rapidly expanding fast-casual restaurant franchise renowned for its unique southern-inspired menu, including chicken wings, chicken fingers, sandwiches, and salads. Founded with a passion for great food and memorable guest experiences, Zaxbys has grown into a beloved brand that combines quality meals with a welcoming atmosphere. Known not just for its food, Zaxbys prides itself on being a place where friends and families can enjoy fun and engaging moments together, making every visit special. The company emphasizes a positive, team-oriented culture where employees feel valued and motivated to grow both personally and professionally.

The role of Assistant Manager at Zaxbys is crucial in maintaining the exceptional standards that guests expect. As an Assistant Manager, you will be entrusted with overseeing the daily operations of the restaurant, ensuring that every aspect from food quality to customer service exceeds expectations. This position is designed for individuals who are passionate about leadership and operational excellence. You will be responsible for coaching and developing team members to deliver top-tier performance, managing shift schedules, and ensuring compliance with company policies as well as local, state, and federal regulations. Zaxbys offers a rewarding employment opportunity with competitive benefits including potential quarterly bonuses of up to 12% of annual earnings and employee perks such as free meals during shifts and 50% off meals when off shift.

Your role as an Assistant Manager will also include responsibility for maintaining a safe and positive work environment where team morale thrives and operational standards are upheld consistently. This role demands proactive communication, a commitment to training and development, and the ability to handle guest and team member concerns effectively. Zaxbys values employees who are flexible, safety-conscious, and eager to contribute to the brand's success through leadership and thoughtful management. Working at Zaxbys means joining a company that not only contributes to your career growth but also recognizes and rewards your efforts with comprehensive benefits like medical insurance, dental and vision coverage, short-term and long-term disability, life insurance, and a 401(k) plan with employer match. The Assistant Manager position is a full-time commitment requiring at least 32 hours weekly with flexible scheduling including weekends and holidays, making it an excellent choice for those seeking a dynamic role in the fast-food industry with a strong support system behind them.

Job Requirements

Must be 18 years of age or older
must have a valid driver’s license, vehicle insurance, and reliable transportation
open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
ability to work a flexible schedule including days, nights, weekends, and holidays
successful completion of background check
must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
restaurant management experience preferred

Job Qualifications

Must be 18 years of age or older
must have a valid driver’s license, vehicle insurance, and reliable transportation
open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
ability to work a flexible schedule including days, nights, weekends, and holidays
must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
restaurant management experience preferred

Job Duties

Complete all training requirements including Zaxbys Assistant Manager Development Plan
obtain food safety certification and manager certification
enhance guest experiences by ensuring team members satisfy and exceed guest expectations
ensure team members receive proper training including ongoing coaching and development
create an effective work schedule following company standards and local laws
plan and delegate shift assignments including communicating expectations and adjusting as needed
supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
ensure service, product quality, and cleanliness standards are consistently upheld
communicate performance concerns to your General Manager
assist with performance reviews and mentor and develop team members
create and maintain a positive culture and healthy team morale through recognition and leading by example
handle and report guest and team member complaints, concerns, or injuries timely and in a friendly and respectful manner
ensure processes, policies, and procedures are properly followed throughout daily operations
maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
maintain compliance with federal, state, and local laws and guidelines
utilize management tools and keep neat, accurate, and current records
maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
ensure the team works safely and follows all safety guidelines and procedures
immediately report all human resources and risk management concerns to your General Manager and District Manager
escalate other concerns to your supervisor when appropriate
perform all other duties necessary to ensure restaurant operations function properly