Restaurant Assistant Manager

Augusta, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $18.00 - $22.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

HSA Option Available

Dental Insurance

Vision Insurance

short-term disability

long-term disability

Employer Paid Life Insurance

401(k) with employer match

Job Description

Zaxbys is a well-established fast-casual dining restaurant known for its delicious chicken dishes, friendly atmosphere, and commitment to providing excellent customer service. As a popular choice in many communities, Zaxbys emphasizes a culture that is more than just eating out – it’s about enjoying quality time with friends and family, having fun, and indulging in great food made fresh daily. The brand prides itself on creating an environment where guests feel welcomed and valued by the team. Since its founding, Zaxbys has grown into a prominent restaurant chain with numerous locations, offering a vibrant career path for individuals passionate about the food service industry.

As the team at Zaxbys expands, they are seeking an Assistant Manager to join their leadership team and contribute to ongoing success. The Assistant Manager role is a pivotal position responsible for the daily operations of the restaurant, focusing on delivering exceptional guest experiences while maintaining high operational standards. This is an hourly position with a competitive pay range of $18.00 to $22.00 per hour, reflective of experience and qualifications.

In this role, the Assistant Manager will oversee team members ensuring they are well-trained, motivated, and aligned with company policies and procedures. They will be proactive in coaching and developing staff, creating effective work schedules, supervising daily shift operations, and ensuring that service quality, food safety, and cleanliness meet the highest standards. This position requires leadership, organizational skills, and the ability to uphold Zaxbys’ values and operational guidelines. There is substantial opportunity for career advancement within Zaxbys, complemented by attractive bonuses, employee recognition programs, and comprehensive benefits.

Working at Zaxbys means being part of a culture that values teamwork, respect, and personal growth. The company supports its team members by offering various benefits such as paid training, paid holidays, free or discounted meals during shifts, early access to pay, and a supportive referral program. As an Assistant Manager, you will be integral to fostering a positive work environment, ensuring guest satisfaction, and driving restaurant success. If you have management experience, leadership capabilities, and a passion for the hospitality industry, Zaxbys offers an exciting and rewarding career opportunity that combines operational management with community-centered service.

Job Requirements

Must be 18 years of age or older
must have a valid driver's license, vehicle insurance, and reliable transportation
open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
ability to work a flexible schedule including days, nights, weekends, and holidays
successful completion of background check
must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
restaurant management experience preferred

Job Qualifications

Must be 18 years of age or older
must have a valid driver's license, vehicle insurance, and reliable transportation
open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
ability to work a flexible schedule including days, nights, weekends, and holidays
must possess leadership qualities, organizational skills, and the ability to interact cooperatively with others
1-3 years management experience required
restaurant management experience preferred
successful completion of background check

Job Duties

Complete all training requirements including Zaxbys Assistant Manager Development Plan
obtain food safety certification and manager certification
enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
ensure team members receive proper training including ongoing coaching and development
create an effective work schedule following company standards and local laws
plan and delegate shift assignments including communicating expectations and adjusting as needed
supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
ensure service, product quality, and cleanliness standards are consistently upheld
communicate performance concerns to the General Manager
assist with performance reviews and mentor and develop team members
create and maintain a positive culture and healthy team morale through recognition and leading by example
handle and report guest and team member complaints, concerns, and injuries timely and respectfully
ensure processes, policies, and procedures are properly followed throughout daily operations
maintain operational standards and ensure compliance with all Zaxbys franchising and corporate policies
maintain compliance with federal, state, and local laws and guidelines
utilize management tools and keep neat, accurate, and current records
maintain flexibility to perform beyond the parameters of the position description
ensure the team works safely and follows all safety guidelines and procedures
immediately report all human resources and risk management concerns to management
escalate other concerns to supervisors as appropriate
perform all other duties necessary to ensure restaurant operations function properly