Restaurant Assistant Manager

Athens, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

HSA Option Available

Dental Insurance

Vision Insurance

short-term disability

long-term disability

Employer Paid Life Insurance

401(k) with employer match

Paid Time Off

Paid holidays

Paid training

Early Access to Pay

Recognition Program

Employee Referral Program

Opportunities to Advance

Job Description

Zaxbys is a renowned fast-casual restaurant chain specializing in chicken wings, chicken fingers, sandwiches, and salads. Founded to deliver not just great food but an enjoyable dining experience, Zaxbys has grown significantly and expanded its team to maintain its commitment to quality and customer satisfaction. Known for its welcoming atmosphere, Zaxbys caters to guests who want to have fun, spend time with friends, and enjoy delicious meals in a comfortable setting. To the employees, Zaxbys is more than just a workplace; it is described as an indescribably great place to work, emphasizing a positive culture and team spirit.

As the team at Zaxbys expands, they are actively seeking Assistant Managers to join their workforce. The Assistant Manager position is pivotal in ensuring that the restaurant continually delivers exceptional guest experiences while upholding operational standards. This role involves managing day-to-day restaurant operations, supervising team members, and ensuring compliance with company procedures and legal requirements. Assistant Managers play a critical leadership role by coaching employees, overseeing service quality, maintaining cleanliness, and fostering a positive work environment. Employment in this position offers competitive benefits, including bonus potential, paid holidays, free or discounted meals, and various health insurance options. Zaxbys also offers employees paid training, early access to pay, recognition programs, and career advancement opportunities.

Working as an Assistant Manager at Zaxbys requires strong leadership qualities, organizational skills, and the ability to interact cooperatively with team members and guests. This role demands flexibility in schedule, the ability to work a minimum of 32 to 48 hours per week including nights, weekends, and holidays, and a commitment to training and development. Assistant Managers are expected to complete certifications such as Food Safety Certification and Manager Certification, participate in Zaxbys-specific development plans, and ensure all team members are trained and coached continuously. This role is vital to maintain operational excellence, team morale, and guest satisfaction while adhering to all health and safety guidelines and legal standards.

Joining Zaxbys means becoming part of a family-oriented company that values its employees and guests alike. The Assistant Manager position is more than just a job; it is an opportunity to lead a dynamic team, contribute to the growth of a successful restaurant, and advance one’s career in the hospitality industry. With its supportive environment and comprehensive benefits package, Zaxbys stands out as an excellent choice for those seeking a fulfilling career in restaurant management.

Job Requirements

Must be 18 years of age or older
must have a valid driver’s license, vehicle insurance, and reliable transportation
open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
ability to work a flexible schedule including days, nights, weekends, and holidays
successful completion of background check
must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
restaurant management experience preferred

Job Qualifications

Must be 18 years of age or older
must have a valid driver’s license, vehicle insurance, and reliable transportation
open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
ability to work a flexible schedule including days, nights, weekends, and holidays
successful completion of background check
must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
restaurant management experience preferred

Job Duties

Complete all training requirements including Zaxbys Assistant Manager Development Plan
food safety certification and manager certification
any additional training required by Zax LLC
enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
ensure team members receive proper training including ongoing coaching and development
create an effective work schedule following company standards and local laws
plan and delegate shift assignments including communicating expectations and adjusting as needed
supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
ensure service, product quality, and cleanliness standards are consistently upheld
communicate performance concerns to your General Manager
assist with performance reviews and mentor and develop team members
create and maintain a positive culture and healthy team morale through recognition and leading by example
handle and report guest and team member complaints, concerns, injuries timely and in a friendly and respectful manner
ensure processes, policies, and procedures are properly followed throughout daily operations
maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
maintain compliance with federal, state, and local laws and guidelines
utilize management tools and keep neat, accurate, and current records
maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
ensure the team works safely and follows all safety guidelines and procedures
immediately report all human resources and risk management concerns to your General Manager and District Manager
escalate other concerns to your supervisor when appropriate
all other duties necessary to ensure restaurant operations function properly