Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Job Description
Zaxbys is a well-established fast-casual restaurant chain specializing in chicken wings, fingers, sandwiches, and salads, known for its unique blend of southern hospitality and great-tasting food. Founded in 1990 and headquartered in Athens, Georgia, Zaxbys has grown rapidly and now operates hundreds of locations across the United States. The company focuses not only on providing delicious meals but also on creating an inviting atmosphere where guests can enjoy time with friends and family. Zaxbys prides itself on being more than just a dining destination; it emphasizes fun, community, and excellent customer service, making it a popular choice for casual dining among a wide demographic.
As Zaxbys continues to expand, the role of Assistant Manager is critical in maintaining the high standards and reputation of its restaurants. The Assistant Manager position is a full-time leadership role responsible for overseeing daily restaurant operations, ensuring that team members adhere to the company’s policies and procedures while delivering an exceptional guest experience. This role requires a balance of operational oversight, guest engagement, team leadership, and administrative duties.
Assistant Managers at Zaxbys play a vital role in training and developing their teams, coaching employees to perform at their highest level, and fostering a positive work environment that encourages teamwork and motivation. They are accountable for maintaining food safety and cleanliness standards, managing scheduling and shift delegation, and handling guest and team member concerns promptly and professionally. Compliance with all federal, state, and local laws is also a key responsibility, as well as ensuring the restaurant meets all franchising and company guidelines.
The position offers competitive compensation with bonus potential of up to 12% of annual earnings, paid quarterly, alongside benefits such as paid time off, paid holidays, free meals during shifts, and discounts on meals off shift. Other perks include paid training, early access to pay, and recognition programs, which contribute to making Zaxbys an attractive employer for those looking to build a career in restaurant management.
Moreover, Zaxbys is committed to offering comprehensive benefits packages, including medical, dental, and vision insurance options, short-term and long-term disability coverage, employer-paid life insurance, and a 401(k) plan with employer matching contributions. For motivated individuals who enjoy working in a fast-paced environment and have a passion for leadership and hospitality, the Assistant Manager role at Zaxbys represents an excellent career opportunity with paths for advancement within the company.
As Zaxbys continues to expand, the role of Assistant Manager is critical in maintaining the high standards and reputation of its restaurants. The Assistant Manager position is a full-time leadership role responsible for overseeing daily restaurant operations, ensuring that team members adhere to the company’s policies and procedures while delivering an exceptional guest experience. This role requires a balance of operational oversight, guest engagement, team leadership, and administrative duties.
Assistant Managers at Zaxbys play a vital role in training and developing their teams, coaching employees to perform at their highest level, and fostering a positive work environment that encourages teamwork and motivation. They are accountable for maintaining food safety and cleanliness standards, managing scheduling and shift delegation, and handling guest and team member concerns promptly and professionally. Compliance with all federal, state, and local laws is also a key responsibility, as well as ensuring the restaurant meets all franchising and company guidelines.
The position offers competitive compensation with bonus potential of up to 12% of annual earnings, paid quarterly, alongside benefits such as paid time off, paid holidays, free meals during shifts, and discounts on meals off shift. Other perks include paid training, early access to pay, and recognition programs, which contribute to making Zaxbys an attractive employer for those looking to build a career in restaurant management.
Moreover, Zaxbys is committed to offering comprehensive benefits packages, including medical, dental, and vision insurance options, short-term and long-term disability coverage, employer-paid life insurance, and a 401(k) plan with employer matching contributions. For motivated individuals who enjoy working in a fast-paced environment and have a passion for leadership and hospitality, the Assistant Manager role at Zaxbys represents an excellent career opportunity with paths for advancement within the company.
Job Requirements
- Must be 18 years of age or older
- Must have a valid driver’s license, vehicle insurance, and reliable transportation
- Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- 1-3 years management experience required
- Restaurant management experience preferred
Job Qualifications
- Must be 18 years of age or older
- Must possess leadership qualities and organizational skills
- Ability to interact cooperatively with others
- 1-3 years management experience required
- Restaurant management experience preferred
- Open availability to work flexible shifts including days, nights, weekends, and holidays
- Valid driver’s license and reliable transportation
- Successful completion of background check
Job Duties
- Complete all training requirements including Zaxbys Assistant Manager Development Plan
- Obtain food safety certification and manager certification
- Satisfy and exceed guest expectations by enhancing guest experiences
- Provide proper training, ongoing coaching, and development to team members
- Create effective work schedules adhering to company standards and local laws
- Plan and delegate shift assignments with clear communication and adjustments
- Supervise, lead, and coach team members to achieve quarterly goals
- Maintain service, product quality, and cleanliness standards
- Communicate performance concerns to the General Manager
- Assist with performance reviews and mentor team members
- Foster a positive culture and team morale through recognition and leading by example
- Handle and report guest and team member complaints, concerns, and injuries promptly and respectfully
- Ensure compliance with company policies, procedures, and franchising guidelines
- Maintain compliance with all federal, state, and local laws
- Utilize management tools and maintain accurate records
- Maintain flexibility to perform duties beyond job description
- Ensure team safety and adherence to safety guidelines
- Report human resources and risk management concerns to management
- Escalate other concerns when appropriate
- Perform other duties necessary for restaurant operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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