Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $20.00 - $22.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Paid Time Off
Paid holidays
Paid training
bonus potential
free meals on shift
employee discount
Job Description
Zaxbys is a prominent fast-casual restaurant chain known for its distinctive menu that primarily features chicken wings, chicken fingers, sandwiches, and salads. Founded in 1990, this company has expanded rapidly across the United States, establishing itself as a beloved dining destination for those seeking flavorful and high-quality Southern-inspired meals. Zaxbys places significant emphasis not just on serving great food but also on cultivating a welcoming and vibrant atmosphere where guests can enjoy their meals, socialize, and create memorable experiences. The company has gained a reputation for its dedication to exceptional customer service, fresh ingredients, and a friendly, community-focused environment.
As a leading player in the fast-casual dining industry, Zaxbys operates numerous locations nationwide that maintain consistent operational standards to ensure each visit meets guest expectations. The company values its workforce highly, promoting from within and offering its employees various opportunities for professional growth and personal development. Zaxbys’ team culture emphasizes collaboration, respect, and motivation, making it more than just a workplace but a dynamic community where team members can grow their careers and contribute meaningfully to the organization.
The role of Assistant Manager at Zaxbys is integral to the success of each restaurant location. This position entails significant responsibility for managing daily restaurant operations with a strong focus on delivering excellent guest experiences and maintaining rigorous operational standards. Assistant Managers supervise the team, ensuring that all staff members follow company policies, procedures, and safety guidelines while promoting a positive work environment.
In this role, the Assistant Manager will complete comprehensive training requirements, including the Zaxbys Assistant Manager Development Plan, food safety certification, and any additional company-mandated courses. The successful candidate will work closely with team members to coach, mentor, and develop their skills, fostering continuous improvement and ensuring the restaurant meets its quality, cleanliness, and service goals consistently.
Key responsibilities include creating effective work schedules compliant with local laws, delegating and communicating shift assignments, and maintaining a productive and motivated team culture. The Assistant Manager will monitor operational standards closely, handle guest and employee complaints professionally, and escalate performance issues or operational concerns to the General Manager and District Manager as necessary. This leadership role requires flexibility, strong organizational skills, and excellent interpersonal abilities to manage people effectively under fast-paced and sometimes challenging working conditions.
Zaxbys offers a competitive hourly pay rate of $20.00 to $22.00 for this position, along with a comprehensive benefits package. Team members enjoy paid time off, paid holidays, free meals on shift, and 50% discounts off shift. The company also offers bonus potential payable quarterly, matching contributions for the 401(k) plan, medical, dental, and vision insurance, short-term and long-term disability coverage, employer-paid life insurance, and opportunities for advancement. By joining Zaxbys as an Assistant Manager, individuals join a vibrant community focused on excellence, growth, and guest satisfaction, making this an excellent opportunity for someone looking to progress their career in restaurant management while working in a supportive, dynamic environment.
As a leading player in the fast-casual dining industry, Zaxbys operates numerous locations nationwide that maintain consistent operational standards to ensure each visit meets guest expectations. The company values its workforce highly, promoting from within and offering its employees various opportunities for professional growth and personal development. Zaxbys’ team culture emphasizes collaboration, respect, and motivation, making it more than just a workplace but a dynamic community where team members can grow their careers and contribute meaningfully to the organization.
The role of Assistant Manager at Zaxbys is integral to the success of each restaurant location. This position entails significant responsibility for managing daily restaurant operations with a strong focus on delivering excellent guest experiences and maintaining rigorous operational standards. Assistant Managers supervise the team, ensuring that all staff members follow company policies, procedures, and safety guidelines while promoting a positive work environment.
In this role, the Assistant Manager will complete comprehensive training requirements, including the Zaxbys Assistant Manager Development Plan, food safety certification, and any additional company-mandated courses. The successful candidate will work closely with team members to coach, mentor, and develop their skills, fostering continuous improvement and ensuring the restaurant meets its quality, cleanliness, and service goals consistently.
Key responsibilities include creating effective work schedules compliant with local laws, delegating and communicating shift assignments, and maintaining a productive and motivated team culture. The Assistant Manager will monitor operational standards closely, handle guest and employee complaints professionally, and escalate performance issues or operational concerns to the General Manager and District Manager as necessary. This leadership role requires flexibility, strong organizational skills, and excellent interpersonal abilities to manage people effectively under fast-paced and sometimes challenging working conditions.
Zaxbys offers a competitive hourly pay rate of $20.00 to $22.00 for this position, along with a comprehensive benefits package. Team members enjoy paid time off, paid holidays, free meals on shift, and 50% discounts off shift. The company also offers bonus potential payable quarterly, matching contributions for the 401(k) plan, medical, dental, and vision insurance, short-term and long-term disability coverage, employer-paid life insurance, and opportunities for advancement. By joining Zaxbys as an Assistant Manager, individuals join a vibrant community focused on excellence, growth, and guest satisfaction, making this an excellent opportunity for someone looking to progress their career in restaurant management while working in a supportive, dynamic environment.
Job Requirements
- Sit, stand, and walk continuously
- Occasionally stoop, bend, crouch, or climb, including the use of ladders
- Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
- Continuous use of hands and wrists for grasping and fine manipulation
- Communicate proficiently through speech, reading, and writing
- Maintain effective audio-visual discrimination and perception to observe and respond to the environment
- Work in an environment that features hot and cold temperature variations and exposure to food allergens
- Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Job Qualifications
- Must be 18 years of age or older
- Must have a valid driver’s license, vehicle insurance, and reliable transportation
- Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- 1-3 years management experience required
- Restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys Assistant Manager Development Plan, Food Safety Certification and Manager Certification, and any additional training required by Zax LLC
- Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
- Ensure team members receive proper training including ongoing coaching and development
- Create an effective work schedule following company standards and local laws
- Plan and delegate shift assignments including communicating expectations and adjusting as needed
- Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
- Ensure service, product quality, and cleanliness standards are consistently upheld
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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