Restaurant Assistant Manager

Augusta, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $18.00 - $22.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

HSA option

Dental Insurance

Vision Insurance

short-term disability

long-term disability

Employer Paid Life Insurance

401(k) with employer match

Job Description

Zaxbys is a well-established fast-casual restaurant chain known for its friendly atmosphere, quality food, and commitment to customer satisfaction. Established with a mission to provide more than just a meal, Zaxbys offers guests a unique experience where enjoying time with friends and family is just as important as savoring tasty chicken wings, sandwiches, and sides. This company prides itself on building a vibrant work environment where employees feel valued, supported, and have clear opportunities for growth. At Zaxbys, team members are not only staff but part of a community dedicated to excellence, fun, and professionalism. The hiring of Assistant Managers is a key part of expanding and sustaining these standards across their locations.

The role of Assistant Manager at Zaxbys is essential to the operational success and overall guest experience of the restaurant. With an hourly pay range between $18.00 and $22.00 and the potential for quarterly bonuses up to 12% of annual earnings, this position offers both competitive compensation and incentives for performance excellence. The Assistant Manager will be responsible for overseeing daily restaurant operations, ensuring compliance with company policies, managing staff schedules, and upholding Zaxbys' high standards for food quality, cleanliness, and customer service. This leadership position requires hands-on involvement with the team, coaching employees to reach their highest potential, and fostering a positive and efficient workplace culture.

Assistant Managers at Zaxbys also take an active role in training and development by completing specialized programs such as the Assistant Manager Development Plan and ensuring all team members have the required food safety and manager certifications. They play a critical part in handling any issues related to guest and employee concerns, maintaining adherence to safety and legal guidelines, and applying management tools to keep operational records accurate and current. The position demands flexibility, strong organizational skills, and the ability to inspire a team towards meeting and exceeding company objectives.

Working at Zaxbys comes with a wide array of benefits, including free meals during shifts, 50% off meals off shift, paid time off, paid holidays, paid training, early access to pay, recognition programs, and referral opportunities. The company also offers comprehensive medical, dental, and vision insurance, along with short-term and long-term disability coverage, employer-paid life insurance, and a 401(k) plan with employer matching contributions. The culture at Zaxbys emphasizes not just operational success but creating a supportive environment where employees are motivated and rewarded for their efforts. This makes the Assistant Manager role not only rewarding in terms of career development but also in terms of personal satisfaction and work-life balance.

In summary, Zaxbys is looking for a dedicated and capable Assistant Manager who thrives in a fast-paced restaurant setting and is eager to contribute positively to a team-oriented company culture. This role combines leadership, operational management, and guest service to ensure every visit to Zaxbys is memorable for all the right reasons, both for guests and employees.

Job Requirements

Must be 18 years of age or older
Must have a valid driver’s license, vehicle insurance, and reliable transportation
Open availability and ability to work minimum 5 days and 32 to 48 hours per week
Ability to work flexible schedule including days, nights, weekends, and holidays
Successful completion of background check
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
Restaurant management experience preferred
Ability to sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb including ladder use
Frequently lift, push, pull, and carry up to 50 pounds including overhead
Continuous use of hands and wrists for grasping and fine manipulation
Proficient communication through speech, reading, and writing
Maintain effective audio-visual perception to respond to environment
Work in varying hot and cold temperatures with potential food allergens
Operate and work safely with restaurant equipment including knives and fryers

Job Qualifications

Must be 18 years of age or older
Must have valid driver’s license, vehicle insurance, and reliable transportation
Open availability and ability to work minimum 5 days and 32 to 48 hours per week
Ability to work flexible schedule including days, nights, weekends, and holidays
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
Restaurant management experience preferred
Successful completion of background check

Job Duties

Complete all training requirements including Zaxbys Assistant Manager Development Plan and Food Safety and Manager Certification
Enhance guest experiences by ensuring team members satisfy and exceed guest expectations
Ensure team members receive proper training including ongoing coaching and development
Create effective work schedules following company standards and local laws
Plan and delegate shift assignments, communicate expectations, and adjust as needed
Supervise, provide leadership, and coach team members to perform at their highest level and achieve quarterly goals
Ensure service, product quality, and cleanliness standards are consistently upheld
Communicate performance concerns to General Manager
Assist with performance reviews and mentor team members
Create and maintain positive culture and team morale through recognition and leading by example
Handle and report guest and team member complaints, concerns, and injuries timely and respectfully
Ensure all processes, policies, and procedures are properly followed throughout daily operations
Maintain operational standards and ensure compliance with franchising and company guidelines
Ensure compliance with federal, state, and local laws
Utilize management tools and maintain neat, accurate, and current records
Maintain flexibility to perform beyond the position description parameters
Ensure team works safely and follows all safety guidelines and procedures
Report human resources and risk management concerns promptly
Escalate issues to supervisors as appropriate
Perform all duties necessary to ensure proper restaurant operations