Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Job Description
Zaxbys is a popular fast-casual restaurant chain primarily known for its chicken wings, chicken fingers, sandwiches, and salads. Established in 1990, Zaxbys has grown extensively across the United States, cultivating a fun and friendly environment for both guests and employees. The chain takes pride in its unique menu offerings and commitment to providing a great dining experience beyond just food — emphasizing hospitality, community, and fun. Zaxbys not only offers delicious meals but also creates an engaging atmosphere where friends and families can gather and enjoy quality time together.
As a major player in the restaurant industry, Zaxbys continually expands its team to maintain standards of excellence across its locations. Job positions at Zaxbys emphasize strong teamwork, leadership development, and customer service skills. The company supports growth opportunities within the organization, offering paid training, career advancement paths, quarterly bonuses, and comprehensive benefits. Working at Zaxbys means being part of a vibrant culture that values employee contributions and delivers meaningful rewards.
The Assistant Manager role at Zaxbys is integral to ensuring the restaurant operates smoothly and provides exceptional guest experiences. This position involves overseeing daily restaurant operations and leading the staff to uphold company policies and high standards for service, food quality, and cleanliness. Assistant Managers manage scheduling, coaching, and development of team members, helping to cultivate a positive workplace culture and maintain operational compliance. You'll work closely with the General Manager to monitor performance, address any concerns, and drive team success.
Assistant Managers at Zaxbys complete specialized training including the Zaxbys Assistant Manager Development Plan, as well as food safety and manager certification. The job demands strong leadership qualities, excellent organizational skills, and the ability to manage multiple priorities in a fast-paced environment. Flexibility regarding work hours is required, including availability to work nights, weekends, holidays, and shifts ranging from 32 to 48 hours per week. This role also requires adherence to all federal, state, and local laws, along with Zaxbys’ internal guidelines.
Perks for Assistant Managers go beyond salary, with opportunities to earn quarterly bonuses up to 12% of annual earnings, free meals during shifts, discounted meals off shifts, paid time off, paid holidays, and early access to pay. Additional benefits include medical, dental, and vision insurance, short- and long-term disability coverage, employer-paid life insurance, and a 401(k) plan with employer matching contributions. The company also encourages career growth through recognition programs, employee referral bonuses, and a culture that rewards high performance and commitment.
In summary, the Assistant Manager at Zaxbys plays a pivotal role in delivering excellence in restaurant operations and guest satisfaction while fostering a supportive and motivating environment for team members. This role suits those with strong leadership experience in restaurant settings or similar fast-paced environments, who are keen to advance their managerial career in a company with a robust support system and rewarding workplace culture.
As a major player in the restaurant industry, Zaxbys continually expands its team to maintain standards of excellence across its locations. Job positions at Zaxbys emphasize strong teamwork, leadership development, and customer service skills. The company supports growth opportunities within the organization, offering paid training, career advancement paths, quarterly bonuses, and comprehensive benefits. Working at Zaxbys means being part of a vibrant culture that values employee contributions and delivers meaningful rewards.
The Assistant Manager role at Zaxbys is integral to ensuring the restaurant operates smoothly and provides exceptional guest experiences. This position involves overseeing daily restaurant operations and leading the staff to uphold company policies and high standards for service, food quality, and cleanliness. Assistant Managers manage scheduling, coaching, and development of team members, helping to cultivate a positive workplace culture and maintain operational compliance. You'll work closely with the General Manager to monitor performance, address any concerns, and drive team success.
Assistant Managers at Zaxbys complete specialized training including the Zaxbys Assistant Manager Development Plan, as well as food safety and manager certification. The job demands strong leadership qualities, excellent organizational skills, and the ability to manage multiple priorities in a fast-paced environment. Flexibility regarding work hours is required, including availability to work nights, weekends, holidays, and shifts ranging from 32 to 48 hours per week. This role also requires adherence to all federal, state, and local laws, along with Zaxbys’ internal guidelines.
Perks for Assistant Managers go beyond salary, with opportunities to earn quarterly bonuses up to 12% of annual earnings, free meals during shifts, discounted meals off shifts, paid time off, paid holidays, and early access to pay. Additional benefits include medical, dental, and vision insurance, short- and long-term disability coverage, employer-paid life insurance, and a 401(k) plan with employer matching contributions. The company also encourages career growth through recognition programs, employee referral bonuses, and a culture that rewards high performance and commitment.
In summary, the Assistant Manager at Zaxbys plays a pivotal role in delivering excellence in restaurant operations and guest satisfaction while fostering a supportive and motivating environment for team members. This role suits those with strong leadership experience in restaurant settings or similar fast-paced environments, who are keen to advance their managerial career in a company with a robust support system and rewarding workplace culture.
Job Requirements
- Must be 18 years of age or older
- must have a valid driver's license, vehicle insurance, and reliable transportation
- open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
- ability to work a flexible schedule including days, nights, weekends, and holidays
- successful completion of background check
- must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- 1-3 years management experience required
- restaurant management experience preferred
Job Qualifications
- Must be 18 years of age or older
- must have a valid driver's license, vehicle insurance, and reliable transportation
- open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
- ability to work a flexible schedule including days, nights, weekends, and holidays
- successful completion of background check
- must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- 1-3 years management experience required
- restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys Assistant Manager Development Plan
- food safety certification and manager certification
- any additional training required by Zax LLC
- enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
- ensure team members receive proper training including ongoing coaching and development
- create an effective work schedule following company standards and local laws
- plan and delegate shift assignments including communicating expectations and adjusting as needed
- supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
- ensure service, product quality, and cleanliness standards are consistently upheld
- communicate performance concerns to your General Manager
- assist with performance reviews and mentor and develop team members
- create and maintain a positive culture and healthy team morale through recognition and leading by example
- handle and report guest and team member complaints, concerns, injuries timely and in a friendly and respectful manner
- ensure processes, policies, and procedures are properly followed throughout daily operations
- maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
- maintain compliance with federal, state, and local laws and guidelines
- utilize management tools and keep neat, accurate, and current records
- maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
- ensure the team works safely and follows all safety guidelines and procedures
- immediately report all human resources and risk management concerns to your General Manager and District Manager
- escalate other concerns to your supervisor when appropriate
- all other duties necessary to ensure restaurant operations function properly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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