Restaurant Assistant Manager

Augusta, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $18.00 - $22.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

HSA Option Available

Dental Insurance

Vision Insurance

short-term disability

long-term disability

Employer Paid Life Insurance

401(k) with employer match

Job Description

Zaxbys is a well-established and rapidly growing restaurant chain known for its commitment to delivering exceptional dining experiences characterized by quality food, a fun atmosphere, and friendly service. The company prides itself on being more than just a typical fast-food establishment; it is a place where guests can enjoy memorable moments with friends and family while savoring delicious meals. With an expanding team, Zaxbys offers a dynamic work environment where team members are valued, supported, and given the tools they need to succeed. The company fosters a culture of teamwork, recognition, and continuous development, making it an attractive employer for individuals seeking growth and career advancement in the food service industry. Zaxbys is also recognized for its dedication to employee well-being by offering competitive pay, comprehensive benefits, and numerous perks that enhance job satisfaction and work-life balance.

The Assistant Manager role at Zaxbys is pivotal to ensuring the restaurant operates smoothly and meets the high standards expected by guests. As an Assistant Manager, you will be responsible for overseeing daily restaurant operations, managing the team, and maintaining operational standards to ensure guests leave with a positive experience. The role demands strong leadership skills, organizational ability, and a proactive approach to problem-solving. Key responsibilities include training and coaching team members, planning shift schedules, maintaining food safety and quality standards, and addressing any issues that arise promptly and professionally.

This position offers an hourly pay range from $18.00 to $22.00 per hour, with the potential to earn bonuses up to 12 percent of annual earnings, paid quarterly. The role also provides valuable benefits including medical, dental, and vision insurance, paid holidays and time off, 401(k) with employer match, and employee recognition programs. Opportunities for advancement are encouraged, making it an excellent opportunity for individuals looking to build a career in restaurant management. Successful candidates will complete mandatory training programs including the Zaxbys Assistant Manager Development Plan and obtain relevant food safety and manager certifications. With a strong focus on guest satisfaction, team development, and operational excellence, this role is ideal for those who thrive in fast-paced, customer-focused environments and who are committed to creating a positive and productive workplace culture.

Job Requirements

Must be 18 years of age or older
must have a valid driver’s license, vehicle insurance, and reliable transportation
open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
ability to work a flexible schedule including days, nights, weekends, and holidays
successful completion of background check
must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
restaurant management experience preferred

Job Qualifications

Must be 18 years of age or older
must have a valid driver’s license, vehicle insurance, and reliable transportation
open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
ability to work a flexible schedule including days, nights, weekends, and holidays
successful completion of background check
must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
restaurant management experience preferred

Job Duties

Complete all training requirements including Zaxbys Assistant Manager Development Plan
food safety certification and manager certification
any additional training required by Zax LLC
enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
ensure team members receive proper training including ongoing coaching and development
create an effective work schedule following company standards and local laws
plan and delegate shift assignments including communicating expectations and adjusting as needed
supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
ensure service, product quality, and cleanliness standards are consistently upheld
communicate performance concerns to your General Manager
assist with performance reviews and mentor and develop team members
create and maintain a positive culture and healthy team morale through recognition and leading by example
handle and report guest and team member complaints, concerns, injuries timely and in a friendly and respectful manner
ensure processes, policies, and procedures are properly followed throughout daily operations
maintain operational standards and ensure compliance with all Zaxby’s Franchising LLC and Zax LLC guidelines, policies, and procedures
maintain compliance with federal, state, and local laws and guidelines
utilize management tools and keep neat, accurate, and current records
maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
ensure the team works safely and follows all safety guidelines and procedures
immediately report all human resources and risk management concerns to your General Manager and District Manager
escalate other concerns to your supervisor when appropriate
all other duties necessary to ensure restaurant operations function properly