Restaurant Assistant Manager

Savannah, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

HSA Option Available

Dental Insurance

Vision Insurance

short-term disability

long-term disability

Employer Paid Life Insurance

401(k) with employer match

Paid Time Off

Paid holidays

Paid training

bonus potential

free meals on shift

50% off meals off shift

Recognition Program

Employee Referral Program

Opportunities to Advance

Early Access to Pay

Job Description

Zaxbys is a rapidly growing chain of casual dining restaurants known for its dedication to delivering a unique experience that goes far beyond just food. With a strong emphasis on creating a fun and lively environment, Zaxbys has become a go-to destination for guests looking to enjoy great meals alongside friends and family. The company prides itself on fostering a team-oriented culture where employees feel valued, respected, and given opportunities to grow professionally. Zaxbys is not just a restaurant; it is a place of community and camaraderie, where every team member plays an essential role in crafting memorable dining experiences.

As an Assistant Manager at Zaxbys, you will be entrusted with the critical responsibility of leading the restaurant's daily operations to ensure exceptional guest experiences while maintaining high operational standards. You will oversee the team, coach employees, and make certain that all processes, policies, and procedures are rigorously followed to uphold the Zaxbys brand reputation. This role requires a hands-on leader who is committed to fostering a positive work atmosphere, encouraging development, and driving performance toward quarterly goals. The position offers excellent benefits and bonus potential, along with opportunities for career advancement within the company. As part of the management team, you will also have access to free meals during shifts, discounted meals off shift, paid time off, paid holidays, and training, all contributing to a rewarding work-life balance.

Job Requirements

Must be 18 years of age or older
must have a valid driver’s license, vehicle insurance, and reliable transportation
open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
ability to work a flexible schedule including days, nights, weekends, and holidays
successful completion of background check
must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
restaurant management experience preferred

Job Qualifications

High school diploma or equivalent
prior experience in a management or leadership role in a restaurant or similar environment
strong communication and interpersonal skills
ability to train and coach team members effectively
proficiency in scheduling and operational management
commitment to maintaining high standards of quality, service, and cleanliness
ability to handle guest and team member concerns in a professional manner
knowledge of federal, state, and local labor laws
competency in using management tools and maintaining records
flexibility and adaptability in a fast-paced environment

Job Duties

Complete all training requirements including Zaxbys Assistant Manager Development Plan
complete food safety certification and manager certification
enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
ensure team members receive proper training including ongoing coaching and development
create an effective work schedule following company standards and local laws
plan and delegate shift assignments including communicating expectations and adjusting as needed
supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
ensure service, product quality, and cleanliness standards are consistently upheld
communicate performance concerns to your general manager
assist with performance reviews and mentor and develop team members
create and maintain a positive culture and healthy team morale through recognition and leading by example
handle and report guest and team member complaints, concerns, and injuries timely and in a friendly and respectful manner
ensure processes, policies, and procedures are properly followed throughout daily operations
maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
maintain compliance with federal, state, and local laws and guidelines
utilize management tools and keep neat, accurate, and current records
maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
ensure the team works safely and follows all safety guidelines and procedures
immediately report all human resources and risk management concerns to your general manager and district manager
escalate other concerns to your supervisor when appropriate
perform all other duties necessary to ensure restaurant operations function properly