Restaurant Assistant Manager

South Fulton, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

HSA Option Available

Dental Insurance

Vision Insurance

short-term disability

long-term disability

Employer Paid Life Insurance

401(k) with employer match

Job Description

Zaxbys is a well-known fast-casual restaurant chain specializing in chicken wings, chicken fingers, sandwiches, and salads. With a commitment to providing not only great food but also a fun and welcoming environment, Zaxbys has grown to become a favorite dining destination for families, friends, and food enthusiasts alike. The company prides itself on its vibrant culture where employees and guests alike feel valued and appreciated. As Zaxbys continues to expand, the team is eager to welcome new members who are passionate about hospitality and dedicated to maintaining the high standards that have made the brand a success. This is a great opportunity for individuals who want to be part of a dynamic team and work for a company known for its positive work culture and employee benefits.

The role of Assistant Manager at Zaxbys is integral to ensuring that each restaurant delivers an exceptional experience to every guest. This position involves managing the daily operations of the restaurant, focusing on operational standards, employee training, and guest satisfaction. Assistant Managers at Zaxbys are responsible for leading the team, overseeing scheduling, maintaining quality and cleanliness, and ensuring compliance with company policies and relevant laws. This demanding yet rewarding role requires strong leadership skills, a passion for excellent customer service, and the ability to handle operational challenges effectively.

Assistant Managers at Zaxbys are offered numerous incentives including quarterly bonuses based on annual earnings, free meals during shifts, discounted meals off shift, paid time off, holidays, and comprehensive paid training. The company also fosters career advancement and has programs in place for employee recognition and referrals. Working at Zaxbys means joining a company that values its employees and invests in their professional growth.

In addition to these benefits, Zaxbys provides a competitive compensation package and robust health benefits including medical, dental, and vision insurance, short and long-term disability, life insurance, and a 401(k) plan with employer matching contributions. The Assistant Manager role at Zaxbys is ideal for individuals seeking a leadership position in a dynamic and engaging work environment with opportunities for growth and development.

Job Requirements

Must be 18 years of age or older
Must have a valid driver’s license, vehicle insurance, and reliable transportation
Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
Restaurant management experience preferred

Job Qualifications

Must be 18 years of age or older
Must have a valid driver’s license, vehicle insurance, and reliable transportation
Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
Restaurant management experience preferred
Must complete required training including Zaxbys Assistant Manager Development Plan, Food Safety Certification, and Manager Certification

Job Duties

Complete all training requirements including Zaxbys Assistant Manager Development Plan, Food Safety Certification and Manager Certification, and any additional training required by Zax LLC
Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
Ensure team members receive proper training including ongoing coaching and development
Create an effective work schedule following company standards and local laws
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
Ensure service, product quality, and cleanliness standards are consistently upheld
Communicate performance concerns to your General Manager
Assist with performance reviews and mentor and develop team members
Create and maintain a positive culture and healthy team morale through recognition and leading by example
Handle and report guest and team member complaints, concerns, and injuries timely and in a friendly and respectful manner
Ensure processes, policies, and procedures are properly followed throughout daily operations
Maintain operational standards and ensure compliance with all Zaxby’s Franchising LLC and Zax LLC guidelines, policies, and procedures
Maintain compliance with federal, state, and local laws and guidelines
Utilize management tools and keep neat, accurate, and current records
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Immediately report all human resources and risk management concerns to your General Manager and District Manager
Escalate other concerns to your supervisor when appropriate
Perform all other duties necessary to ensure restaurant operations function properly