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Restaurant Assistant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid holidays
Dental Insurance
Health savings account
Health Insurance
Referral program
Paid training
Disability insurance
401(k) matching
Paid Time Off
Opportunities for advancement
Vision Insurance
Life insurance

Job Description

Zaxbys is a popular American chain of fast-casual restaurants specializing in chicken wings, chicken fingers, sandwiches, and salads. Known for its vibrant atmosphere and quality food offerings, Zaxbys has carved a niche in the restaurant industry as a go-to destination for guests seeking a fun dining experience coupled with great food. The brand emphasizes a culture that is engaging for both guests and team members, making it an attractive and rewarding place to work.

The Assistant Manager role at Zaxbys is critical to the smooth operation of its restaurants. Assistant Managers are entrusted with overseeing daily operations while ensuring h... Show More

Job Requirements

  • Must be 18 years of age or older
  • Must have a valid driver’s license, vehicle insurance, and reliable transportation
  • Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check
  • Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
  • 1-3 years management experience required
  • Restaurant management experience preferred

Job Qualifications

  • Must be 18 years of age or older
  • Must have a valid driver’s license, vehicle insurance, and reliable transportation
  • Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check
  • Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
  • 1-3 years management experience required
  • Restaurant management experience preferred

Job Duties

  • Complete all training requirements including Zaxbys assistant manager development plan, Food safety certification and manager certification, Any additional training required by Zax LLC
  • Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
  • Ensure team members receive proper training including ongoing coaching and development
  • Create an effective work schedule following company standards and local laws
  • Plan and delegate shift assignments including communicating expectations and adjusting as needed
  • Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
  • Ensure service, product quality, and cleanliness standards are consistently upheld
  • Communicate performance concerns to your general manager
  • Assist with performance reviews and mentor and develop team members
  • Create and maintain a positive culture and healthy team morale through recognition and leading by example
  • Handle and report guest and team member complaints, concerns, injuries timely and in a friendly and respectful manner
  • Ensure processes, policies, and procedures are properly followed throughout daily operations
  • Maintain operational standards and ensure compliance with all Zaxbys franchising LLC and Zax LLC guidelines, policies, and procedures
  • Maintain compliance with federal, state, and local laws and guidelines
  • Utilize management tools and keep neat, accurate, and current records
  • Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
  • Ensure the team works safely and follows all safety guidelines and procedures
  • Immediately report all human resources and risk management concerns to your general manager and district manager
  • Escalate other concerns to your supervisor when appropriate
  • All other duties necessary to ensure restaurant operations function properly

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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