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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Paid holidays
Dental Insurance
Health savings account
Health Insurance
Referral program
Paid training
Disability insurance
401(k) matching
Paid Time Off
Opportunities for advancement
Vision Insurance
Life insurance
Job Description
Zaxbys is a renowned fast-casual restaurant chain known for delivering exceptional dining experiences focused on chicken wings, fingers, sandwiches, and salads with a unique Southern-inspired flair. The company emphasizes not just great food but also creating a fun and welcoming atmosphere for guests. Zaxbys prides itself on being more than just a place to eat; it is a destination where friends and families come together to share memorable moments over quality meals. Since its inception, Zaxbys has grown significantly, establishing a strong presence in various communities with a focus on excellent customer service and vibrant culture within each restaurant location.Show More
Job Requirements
- must be 18 years of age or older
- must have a valid driver's license, vehicle insurance, and reliable transportation
- open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
- ability to work a flexible schedule including days, nights, weekends, and holidays
- successful completion of background check
- must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- 1-3 years management experience required
- restaurant management experience preferred
Job Qualifications
- must be 18 years of age or older
- must have a valid driver's license, vehicle insurance, and reliable transportation
- open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
- ability to work a flexible schedule including days, nights, weekends, and holidays
- must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- 1-3 years management experience required
- restaurant management experience preferred
- successful completion of background check
Job Duties
- complete all training requirements including Zaxbys Assistant Manager Development Plan and food safety certification
- enhance guest experiences by ensuring team members satisfy and exceed guest expectations
- ensure team members receive proper training including ongoing coaching and development
- create effective work schedules following company standards and local laws
- plan and delegate shift assignments including communicating expectations and adjusting as needed
- supervise, provide leadership, and coach team members to perform at their highest level and strive to achieve quarterly goals
- ensure service, product quality, and cleanliness standards are consistently upheld
- communicate performance concerns to General Manager
- assist with performance reviews and mentor and develop team members
- create and maintain a positive culture and healthy team morale through recognition and leading by example
- handle and report guest and team member complaints, concerns, injuries in a timely and respectful manner
- ensure processes, policies, and procedures are properly followed throughout daily operations
- maintain operational standards and ensure compliance with all Zaxbys guidelines, policies, and procedures
- maintain compliance with federal, state, and local laws and guidelines
- utilize management tools and keep neat, accurate, and current records
- maintain flexibility to perform above and beyond the parameters of the position description
- ensure the team works safely and follows all safety guidelines and procedures
- immediately report all human resources and risk management concerns to General Manager and District Manager
- escalate other concerns to supervisor when appropriate
- perform all other duties necessary to ensure restaurant operations function properly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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